Middle Management Account Manager - Life Sciences

Epam Systems; Bengaluru; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Epam Systems is expanding its team with a Middle Management Account Manager - Life Sciences in Bengaluru. You will drive long-term account growth and delivery excellence for Pharma, Biotech, and MedTech clients, leading complex engagements and guiding product and transformation conversations across the Life Sciences value chain.

You will collaborate with senior leadership, shape account strategy, and grow EPAM's footprint by delivering value across R&D, Clinical, Regulatory, Commercial and

Qualifications

• Experience managing large enterprise accounts across Life Sciences or healthcare industries.
• Proven track record of exceeding sales and revenue goals.

Responsibilities

• Serve as the main Account Manager for pharma/biotech/MedTech clients and collaborate with internal teams.
• Define and deliver account plans that support growth and client satisfaction.
• Lead opportunities in digital transformation, data & analytics, and regulatory systems.
• Guide product strategy, roadmaps, and value propositions for Life Sciences clients.
• Achieve revenue growth and meet targets across assigned accounts.

Skills

Key account management

Sales leadership

Revenue growth

Digital transformation

Life Sciences domain knowledge

Job description

We are expanding our team with a Middle Management Account Manager - Life Sciences focused on driving long-term account growth and delivery excellence for Pharma, Biotech, and MedTech clients. You will lead complex engagements, partner with internal stakeholders, and guide product and transformation conversations across the Life Sciences value chain.

Responsibilities

• Serve as the main Account Manager and collaborate with clients, internal teams, BU Heads and Sales Leads
• Align with senior Account Management leadership to define and deliver account plans that support growth, delivery excellence and client satisfaction
• Establish account strategy as the engagement architect and position EPAM across the Life Sciences value chain (R&D, Clinical, Regulatory, Commercial and Patient Engagement)
• Strengthen trusted relationships with senior client stakeholders and internal executives
• Guide clients as a product owner to shape product vision, roadmaps and compelling customer value propositions
• Achieve revenue growth across assigned accounts and meet revenue and profit targets in support of company financial objectives
• Grow EPAM's footprint in Life Sciences accounts by driving opportunities in digital transformation, data & analytics, clinical platforms, regulatory systems and commercial solutions
• Conduct sales and pre-sales activities including opportunity assessments, RFP responses, proposal creation and client presentations
• Demonstrate services in person or virtually and maintain a monthly pipeline with progress tracking and metric reporting to leadership
• Collaborate with program/project management to ensure successful delivery through an integrated delivery model
• Scope engagement models, pricing and delivery strategies aligned with Life Sciences compliance and regulatory requirements
• Oversee sales-to-delivery transitions to ensure accountability for client outcomes and satisfaction
• Evaluate performance metrics across large-scale accounts and keep work aligned to business goals
• Keep up with market trends, emerging technologies and industry challenges across Life Sciences such as digital health, real-world evidence and pharmacovigilance
• Consult as a subject-matter expert to guide business transformation, product strategy and innovation initiatives for Life Sciences clients

Requirements

• Professional background managing large enterprise accounts in account management roles
• Evidence of exceeding sales and revenue goals across assigned accounts
• Comprehensive knowledge of Pharma, Biotech and MedTech including clinical trials, regulatory compliance and pharmacovigilance
• Understanding of commercial operations and patient-centric solutions
• Familiarity with technology platforms, digital transformation and IT services within Life Sciences and healthcare ecosystems
• Strong ability to move between strategic direction and tactical execution to deliver client and business success
• Experience with team leadership, performance management and cross-functional collaboration
• Effective presentation, negotiation and relationship-building skills with senior stakeholders
• Well-developed problem-solving, critical thinking and solution design capabilities