Microsoft Dynamics CRM Technical Consultant

Tata Consultancy Services; Bengaluru; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Tata Consultancy Services is seeking an experienced Microsoft Dynamics CRM Technical Consultant with strong expertise in Dynamics 365 CE customization and plugin development. The role focuses on designing, developing, and implementing scalable CRM solutions, integrating external systems, and supporting business-critical applications.

The ideal candidate will design and customize CRM components, integrate systems via REST APIs and Azure services, and ensure secure, efficient delivery across the

Qualifications

• 5–12 years IT experience with at least 4+ years in Microsoft Dynamics CRM / Dynamics 365 CE
• Strong experience in C#, .NET Framework/.NET Core
• Hands-on experience in Dynamics CRM Plugin Development
• Expertise in Dataverse, FetchXML, Web API, and CRM SDK
• Experience in CRM integrations using REST/SOA services
• Knowledge of Azure services such as Functions, Logic Apps, Service Bus, and Azure DevOps
• Strong understanding of CRM Security Model
• Experience with Power Platform (Power Automate, Power Apps) is preferred
• Good knowledge of SDLC, Agile, and DevOps practices

Responsibilities

• Design, develop, and customize solutions in Microsoft Dynamics 365 CRM / CE
• Develop and maintain Plugins, Custom Workflow Activities, Actions, and Business Rules
• Create and customize entities, forms, views, ribbons, dashboards, and security roles
• Develop integrations using REST APIs, Web Services, Azure Functions, Logic Apps, and Power Automate
• Configure and customize Model-Driven Apps within Dynamics 365
• Develop and optimize FetchXML, Web API, and Dataverse solutions
• Perform code reviews, unit testing, deployment, and production support
• Collaborate with analysts, consultants, and stakeholders to translate requirements into technical solutions
• Follow best practices for CRM development, performance optimization, and security

Skills

C#

.NET Core

Dynamics 365

CRM Plugin Development

Dataverse

FetchXML

Web API

Azure Functions

Logic Apps

Power Platform

Education

Bachelor's degree in Computer Science/IT

Tools

Azure DevOps

Power Automate

Power Apps

CRM SDK

Job description

Job Title: Microsoft Dynamics CRM Technical Consultant (MSD CRM Technical)

Experience: 5-12 Years

Employment Type: Full-time

Interview Mode: Virtual Interview.

Job Summary

We are seeking an experienced Microsoft Dynamics CRM Technical Consultant with strong expertise in Dynamics 365 CE / CRM customization and plugin development. The ideal candidate will be responsible for designing, developing, and implementing scalable CRM solutions, integrating external systems, and supporting business-critical applications.

Key Responsibilities

• Design, develop, and customize solutions in Microsoft Dynamics 365 CRM / CE.
• Develop and maintain Plugins, Custom Workflow Activities, Actions, and Business Rules.
• Create and customize entities, forms, views, ribbons, dashboards, and security roles.
• Develop integrations using REST APIs, Web Services, Azure Functions, Logic Apps, and Power Automate.
• Configure and customize Model-Driven Apps within Dynamics 365.
• Develop and optimize FetchXML, Web API, and Dataverse solutions.
• Perform code reviews, unit testing, deployment, and production support.
• Collaborate with business analysts, functional consultants, and stakeholders to translate requirements into technical solutions.
• Follow best practices for CRM development, performance optimization, and security.

Required Skills

• 5-12 years of IT experience with at least 4+ years in Microsoft Dynamics CRM / Dynamics 365 CE.
• Strong experience in C#, .NET Framework/.NET Core.
• Hands-on experience in Dynamics CRM Plugin Development.
• Expertise in Dataverse, FetchXML, Web API, and CRM SDK.
• Experience in CRM integrations using REST/SOA services.
• Knowledge of Azure services such as Azure Functions, Logic Apps, Service Bus, and Azure DevOps.
• Strong understanding of CRM Security Model.
• Experience with Power Platform (Power Automate, Power Apps) is preferred.
• Good knowledge of SDLC, Agile, and DevOps practices.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Microsoft Dynamics 365 certifications are preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Nice to Have

• Experience in Power Pages.
• Exposure to Copilot for Dynamics 365.
• Experience with CI/CD pipelines and automated deployments.
• Knowledge of Azure Integration Services.