MSD CRM Technical Consultant

Tata Consultancy Services; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Consultancy Services in India is seeking an experienced Microsoft Dynamics 365 CRM Technical Consultant to design, develop, and implement scalable CRM solutions.

You will specialize in Plugin Development, Custom Workflows, Power Platform, and CRM customization, and will lead integrations with external apps while ensuring performance and best practices.

This full-time role requires hands-on coding, code reviews, testing, and collaboration with business stakeholders to deliver value.

Qualifications

• 5+ years of hands-on experience with Microsoft Dynamics 365 CRM.
• Strong background in plugin development, custom workflows, and Power Platform.
• Experience designing scalable CRM solutions and integrations with external apps.

Responsibilities

• Design, develop, customize, and implement Dynamics 365 CRM solutions.
• Develop and maintain CRM plugins, custom workflow activities, actions, and BP flows.
• Customize entities, forms, views, dashboards, ribbons, and security roles.
• Build integrations between Dynamics 365 and external applications.
• Create automation using Power Automate and Power Apps.
• Perform code reviews, testing, deployment, and production support.
• Gather requirements from stakeholders and translate into technical solutions.
• Troubleshoot CRM performance issues and apply best practices.

Skills

Plugin Development

Custom Workflows

Power Platform

Dynamics 365 CRM customization

CRM Integrations

Troubleshooting CRM performance

Tools

CRM Plugins

Power Automate

Power Apps

Dynamics 365 CRM

Job description

Role: MSD CRM Technical Consultant / Developer

Experience: 5-12 Years

Employment Type: Full-Time

Mode: F2F/ Walkin-in is on 5th Sep 2026.

Job Summary

We are seeking an experienced Microsoft Dynamics 365 CRM Technical Consultant with strong expertise in Plugin Development, Custom Workflows, Power Platform, and Dynamics 365 CRM customization. The ideal candidate should have hands-on experience in designing, developing, and implementing scalable CRM solutions using Microsoft Dynamics 365 and related technologies.

Key Responsibilities

• Design, develop, customize, and implement Microsoft Dynamics 365 CRM solutions.
• Develop and maintain CRM Plugins, Custom Workflow Activities, Actions, and Business Process Flows.
• Customize CRM entities, forms, views, dashboards, ribbons, and security roles.
• Develop and support integrations between Dynamics 365 and external applications.
• Build automation solutions using Power Automate and Power Apps.
• Perform code reviews, unit testing, deployment, and production support activities.
• Work with business stakeholders to gather requirements and provide technical solutions.
• Troubleshoot CRM performance issues and implement best practices.