Microsoft Dynamics 365 CRM Technical Specialist

PriceWaterhouseCoopers Pvt Ltd ( PWC ); Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

inclusive benefits

flexibility programmes

mentorship

Job summary

PwC in Bangalore is seeking a Specialist 3 for Microsoft Dynamics 365 CRM Technical within Advisory. The role focuses on analyzing client needs, implementing CRM solutions, and providing training and support for seamless integration of Microsoft CRM applications.

Responsibilities include customizing Dynamics 365 CRM modules (client-side with JavaScript and REST APIs), server-side customization with C#/.NET, and integrating with external systems. 0-2 years experience and BE/BTech required.

Qualifications

• Mandatory: Dynamics 365 CRM Technical

Responsibilities

• Customize Dynamics 365 CRM modules using client-side scripts and web resources, and server-side customization with C#/.NET assemblies.
• Develop REST APIs and integrate external systems through REST APIs, with and without middleware.
• Experience with Power Apps and data migration for Dynamics 365 CRM implementations.

Skills

Dynamics 365 CRM

JavaScript

REST APIs

Education

BE/BTech

Tools

Node.js

Angular

React

jQuery

CSS

HTML5

AJAX

Power Apps

Azure

Job description

IN_Specialist 3_D365 CRM Technical_MS Dynamics_Advisory_Bangalore

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Specialist Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities

• Microsoft Dynamics 365 Online Application (Sales or Service) modules Experience in customization and extension of Dynamics 365 CRM - client side customization using java scripts, web resources etc..., server side customization using C# & .Net assemblies Java scripting frameworks like Node.js, Angular.js, React.jsJQuery , CSS, HTML 5, AJAX Developing REST APIsIntegration experience with external systems through REST API’s . Both with and without middleware. Server administration and Deployment for MSCRM application. Working knowledge of source control tools like GIT, VSS etc. Working with Power apps Data migration experience either through a tool or through MS Dynamics feature. Experience with Microsoft Azure services (Application servers, Database Services, Service Bus)
• Mandatory skill sets - Dynamics 365 CRM Technical
• *Preferred skill sets- Node.js, Angular.js, React.jsJQuery , CSS, HTML 5, AJAX
• *Years of experience required- 0- 2 Years
• *Education Qualification - BE/BTech Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of EngineeringDegrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP CRM Technical Optional Skills Accepting Feedback, Active Listening, Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency, Optimism, Teamwork, User Training, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date September 4, 2026

Benefits

• inclusive benefits
• flexibility programmes
• mentorship