IN-Senior Manager _D365 F&O Project Manager_MS Dynamics_Advisory_Bengaluru

PwC South Africa; Bengaluru; On-site; Confidential; Full time

Job summary

PwC is seeking a Senior Manager for Advisory - Operations Management with expertise in Microsoft Dynamics 365 ERP and related Microsoft platforms. The role involves managing large, multi-project programs for Indian clients, owning client relationships, and driving delivery quality using Agile/Waterfall methods.

The candidate will lead project planning, risk management, and stakeholder communications, while ensuring delivery excellence and adherence to budgets.

Qualifications

• Minimum 9-12 years total IT experience with 7 years in project/program management.
• Experience managing large projects for Indian domestic clients.
• Mandatory: D365 Project Management.
• Preferred: D365 CRM.
• Fluent English communications (verbal and written).
• CSM and/or PMP certification desirable.

Responsibilities

• Own and direct multiple projects with teams of 5-15 members.
• Client account and business planning.
• Project planning and status tracking against the plan.
• Project team management.
• Risk and issue management.
• Client communications, interactions, coordination and reporting.
• Delivery management and travel coordination.
• Vendor/Partner management and coordination.
• Project time and expense management, invoicing and collections.
• Knowledge of Microsoft enterprise products: Power Platform, D365, M365.

Skills

D365 Project Management

D365 CRM

Power Platform

M365

Project Management

Agile/Waterfall

Communication

English

Education

BE/BTech or MBA

Bachelor of Engineering

Job description

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Microsoft Dynamics ERP at PwC will specialise in analysing client needs, implementing ERP software solutions, and offering training and support for seamless integration and utilisation of Microsoft ERP applications. This will enable clients to optimise operational efficiency and achieve their strategic objectives.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Experience

Minimum 9-12 years total experience in IT, with 7 years of project / program management experience managing large projects for Indian domestic clients.

Responsibilities

• The individual will be project director for multiple projects for different clients; each project having a team size of 5-15 members.
• Primary responsibilities will include owning and overseeing the below activities
• Client account and business planning
• Project planning and status tracking against the plan
• Project team management
• Risk and issue management
• Hosting and conducting project meetings
• Client communications, interactions, coordination and reporting
• Project health monitoring and internal status reporting
• Vendor/Partner management and coordination
• Delivery management and business travel coordination
• Project time and expense management, invoicing and collections
• Technical knowledge / skills
• Excellent knowledge of Microsoft enterprise products and platforms - Power Platform, D365, M365
• Sound knowledge of Agile and Waterfall methods (CSM and/or PMP certification is desirable)
• Understanding of quality processes, best practices and project metrication
• Proficiency in Microsoft Office suite especially Word, Excel, PowerPoint
• Communication and collaboration tools on Google suite and/or Microsoft Teams platforms
• Basic understanding of architecture and technology solution development best practices
• Experience in power and utilities sector is helpful
• Soft skills
• Language skills – fluent verbal communication and clear written communication skills required in English
• Needs to be a clear communicator, able to express point of view with empathy and sensitivity to the context / situation
• Ability to drive consensus – should be able to drive bringing diverse points of view together to closure
• Needs to be plan/roadmap oriented
• Needs to be able to work with ambiguity and volatility
• Needs to be a keen listener and needs to demonstrate curiosity

Mandatory skill sets

• D365 Project Management

Preferred skill sets

• D365 CRM

Years of experience required

9-12 years

Education Qualification

BE/BTech/MBA Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required

Bachelor of Engineering

Degrees/Field of Study preferred

Certifications (if blank, certifications not specified)

Required Skills

• Microsoft Dynamics 365 Customer Relationship Management (CRM)

Optional Skills

• Accepting Feedback
• Active Listening
• Analytical Thinking
• Business Continuity Management (BCM)
• Business Performance Management
• Coaching and Feedback
• Communication
• Continuous Process Improvement
• Creativity
• Customization and Development
• Data Flows
• Data Integration
• Delivery Excellence
• Downtime Reduction
• Embracing Change
• Emotional Regulation
• Empathy
• Ensuring System Interoperability
• Enterprise Resource Planning (ERP) Software
• ERP Strategy
• Implementation Research
• Inclusion
• Influence
• Informatics
• Desired Languages

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.