MGF Order to Cash Specialist

Maersk Fleet and Procurement India Private Limited; Chennai; Vor Ort; INR 450.000 - 720.000; Vollzeit

Zusammenfassung

Maersk in India (Chennai) is seeking an Accounts Receivable professional to handle end-to-end invoicing, cash application, and dispute resolution with precision and SLA adherence. You will work as an individual contributor ensuring accuracy, timely responses, and compliance with internal controls.

You will collaborate with operations and customers to resolve variances and support testing of OTC processes, while developing SOPs and process maps for ongoing efficiency.

Qualifikationen

• Understanding of Order-to-Cash (OTC), Accounts Receivable, Customer Invoicing, and Cash Application.
• Strong analytical and problem-solving skills.
• Effective stakeholder and customer management skills.
• Good written and verbal communication skills.
• Collaborative mindset with a focus on continuous improvement.

Aufgaben

• Execute customer invoicing activities, including invoice creation, validation, and issuance within defined SLAs.
• Resolve invoicing exceptions such as billing errors, price or quantity variances, and missing or incorrect master data by coordinating with operations and customers.
• Execute cash application activities, including bank statement review, payment-to-invoice matching, and posting of customer receipts.
• Resolve invoice rejections and unapplied or short payments, and manage AR claims and AR disputes with customers and internal stakeholders.
• Work as an individual contributor, meeting SLAs, KPIs, and daily targets with high accuracy, quality, and productivity.
• Identify, troubleshoot, and elevate process issues, driving timely resolution and better service delivery.
• Develop an understanding of end-to-end Order-to-Cash (OTC) processes and their interdependencies.
• Create and maintain SOPs, process maps, and work instructions.
• Support end-to-end testing of customer invoicing, cash application, claims and dispute handling, process and data flows, reporting, and control effectiveness.
• Align with Project Team and GPLs on KPIs and process flow direction, and ensure adherence to internal controls, compliance, and audit standards.
• NFTP/S4H experience

Kenntnisse

OTC understanding

AR & invoicing

Analytical skills

Stakeholder management

Communication skills

Ausbildung

Bachelor's degree in commerce/finance

Tools

Excel

SAP

Jobbeschreibung

Key Responsibilities

• Execute customer invoicing activities, including invoice creation, validation, and issuance within defined SLAs
• Resolve invoicing exceptions such as billing errors, price or quantity variances, and missing or incorrect master data by coordinating with operations and customers
• Execute cash application activities, including bank statement review, payment-to-invoice matching, and posting of customer receipts
• Resolve invoice rejections and unapplied or short payments, and manage AR claims and AR disputes with customers and internal stakeholders
• Work as an individual contributor, meeting SLAs, KPIs, and daily targets with high accuracy, quality, and productivity
• Identify, troubleshoot, and elevate process issues, driving timely resolution and better service delivery
• Develop an understanding of end-to-end Order-to-Cash (OTC) processes and their interdependencies
• Create and maintain SOPs, process maps, and work instructions
• Support end-to-end testing of customer invoicing, cash application, claims and dispute handling, process and data flows, reporting, and control effectiveness
• Align with Project Team and GPLs on KPIs and process flow direction, and ensure adherence to internal controls, compliance, and audit standards
• NFTP/S4H experience

Key Skills & Competencies

• Understanding of Order-to-Cash (OTC), Accounts Receivable, Customer Invoicing, and Cash Application.
• Strong analytical and problem-solving skills.
• Effective stakeholder and customer management skills.
• Good written and verbal communication skills.
• Collaborative mindset with a focus on continuous improvement.

Qualifications

• Bachelor's degree in commerce, Finance, Accounting, Business Administration, or a related field.
• 3 to 6 years of relevant experience.

Shift Timings

US Shift

Company Information

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process.

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.