MGF Service Delivery Team Leader

Maersk Fleet and Procurement India Private Limited; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Maersk in Chennai seeks a professional to plan and optimize routes, manage capacity and resources, and oversee route execution and issue resolution.

The role requires strong interpersonal skills, ability to adapt routing quickly, and effective communication with vendors, customers and management. The position follows US shift timings within a diverse, inclusive workplace.

Qualifications

• Bachelor’s degree required in commerce, finance, accounting, business administration or related field.

Responsibilities

• Route Planning & Optimization
• Capacity & Resource Management
• Route Execution & Issue Management
• Answering phone calls from vendors, customers, and management and helping them as needed.
• Excellent understanding of US/ local and state traffic laws and regulations
• Ability to make quick changes in routing
• Strong interpersonal skills
• Ability to prioritize and multitask

Skills

Team leadership

Coaching mentoring

Agile Lean

Analytical thinking

Stakeholder management

Education

Bachelor's degree in commerce, Finance, Accounting, Business Administration

Job description

Key Responsibilities

• Route Planning & Optimization
• Capacity & Resource Management
• Route Execution & Issue Management
• Answering phone calls from vendors, customers, and management and helping them as needed.
• Excellent understanding of US/ local and state traffic laws and regulations
• Ability to make quick changes in routing
• Strong interpersonal skills
• Ability to prioritize and multitask

Key Skills & Competencies

• Proven team management and people leadership skills, including work allocation, performance management, and capacity planning
• Coaching, mentoring, and feedback skills to develop team members
• Experience applying Agile and continuous improvement methods (e.g., sprints, backlog, retrospectives, Lean/Kaizen) to lead teams
• Strong analytical, problem-solving, and decision-making skills, with effective stakeholder and escalation management
• Change management, conflict resolution, and strong communication skills, including reporting to leadership

Qualification

Bachelor’s degree in commerce, Finance, Accounting, Business Administration, or a related field

Shift Timings

US Shift

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.