Associate Manager - Administration

SupportFinity™; Mundra; On-site; INR 600,000 - 900,000; Full time

Job summary

SupportFinity™ in Mundra, Gujarat, is seeking a Canteen Operations Manager to oversee daily canteen activities, vendor coordination, and ensure compliance with food safety standards. The ideal candidate will have 8–10 years of experience in hospitality or canteen operations and strong leadership skills.

This role demands excellence in food quality, hygiene, and budget management, along with effective supervision of staff and compliance with safety regulations. Candidates should hold a relevant degree and possess excellent communication skills.

Qualifications

• 8–10 years of experience in canteen, cafeteria, kitchen, or hospitality operations.
• Experience in industrial canteen or corporate cafeteria desirable.

Responsibilities

• Oversee preparation and distribution of meals, snacks, and beverages.
• Ensure timely delivery of breakfast, lunch, dinner, and tea services.
• Maintain service-level agreements (SLAs) and performance monitoring.
• Manage monthly canteen budget, expenses, and billing verification.
• Supervise kitchen staff, servers, cleaners, and outsourced manpower.
• Ensure compliance with FSSAI, fire safety norms, and statutory requirements.

Skills

Strong communication & interpersonal skills

Excellent knowledge of canteen/kitchen operations

Vendor negotiation and contract management skills

Team handling & leadership capability

Knowledge of FSSAI and food safety standards

Budgeting and cost-control abilities

Ability to maintain hygiene & safety standards

Education

Graduate and Diploma in Hotel Management or Hospitality

Job description

Responsibilities

• Daily Canteen Operations:
  • Oversee preparation and distribution of meals, snacks, and beverages.
  • Ensure timely delivery of breakfast, lunch, dinner, and tea services.
  • Monitor crowd flow to avoid delays, especially during peak hours.
• Food Quality & Hygiene:
  • Ensure food quality, taste, freshness, and portion control.
  • Conduct daily checks for hygiene in kitchen, dining area, utensils, and storage.
  • Enforce FSSAI guidelines and food safety standards.
  • Monitor raw material quality and storage conditions.
• Vendor & Contract Management:
  • Coordinate with catering vendors, chefs, and contracted workers.
  • Maintain service-level agreements (SLAs) and performance monitoring.
  • Evaluate and finalize menu prices, service charges, and improvements.
  • Address vendor issues, shortages, and escalations promptly.
• Cost & Inventory Management:
  • Manage monthly canteen budget, expenses, and billing verification.
  • Track consumption of raw materials, LPG, water, and power.
  • Prevent pilferage and wastage of food items.
  • Maintain stock records and procurement planning.
• Staff Management:
  • Supervise kitchen staff, servers, cleaners, and outsourced manpower.
  • Prepare duty rosters and ensure adequate staffing.
  • Conduct training on hygiene, customer service, and food handling.
  • Plan weekly and monthly menus with nutritional balance.
  • Introduce seasonal and special menu options based on feedback.
  • Coordinate special meals for festivals, events, and VIP visits.
• Health, Safety & Compliance:
  • Ensure compliance with FSSAI, fire safety norms, and statutory requirements.
  • Conduct regular safety inspections of gas pipelines, equipment, and appliances.
  • Ensure proper waste disposal and pest‑control processes.
  • Address employee complaints, feedback, and improvement suggestions.
  • Conduct periodic satisfaction surveys.

Key Skills & Competencies

• Strong communication & interpersonal skills.
• Excellent knowledge of canteen/kitchen operations.
• Vendor negotiation and contract management skills.
• Team handling & leadership capability.
• Knowledge of FSSAI and food safety standards.
• Budgeting and cost‑control abilities.
• Ability to maintain hygiene & safety standards.

Qualifications

• Graduate and Diploma in Hotel Management or Hospitality.
• 8–10 years of experience in canteen, cafeteria, kitchen, or hospitality operations.
• Experience in industrial canteen or corporate cafeteria desirable.