Merchant Onboarding Executive - Telecalling

Assurify; Chennai; On-site; INR 279,000 - 446,000; Full time

Job summary

Assurify is seeking an onboarding specialist to coordinate merchant onboarding, entry and verification of data, and to nurture merchant relationships. You will work with internal teams to ensure seamless integration and compliance with policies.

Ideal candidates have at least 2 years in a similar role, strong communication and problem-solving skills, keen attention to detail, and experience with onboarding software.

Qualifications

• Minimum 2 years of experience in a similar role, preferably in the financial industry.
• Excellent communication and interpersonal skills, with the ability to work effectively with merchants and internal teams.
• Strong problem-solving skills, with the ability to analyze and resolve complex issues.
• Ability to work in a fast-paced environment, meeting deadlines and delivering results.
• Strong attention to detail, with the ability to accurately enter and verify data.
• Experience with merchant onboarding software and systems, demonstrating a strong understanding of industry trends and technologies.

Responsibilities

• Manage and coordinate merchant onboarding processes, including data entry and verification.
• Develop and maintain relationships with merchants to ensure successful onboarding.
• Identify and resolve issues related to merchant onboarding, providing excellent customer service.
• Collaborate with internal teams to ensure seamless integration of new merchants into the system.
• Analyze and report on onboarding metrics, identifying areas for improvement.
• Ensure compliance with company policies and procedures during the onboarding process.

Skills

Communication

Interpersonal skills

Problem-solving

Attention to detail

Data entry

Merchant onboarding software

Tools

Merchant onboarding software

Job description

• Manage and coordinate merchant onboarding processes, including data entry and verification.
• Develop and maintain relationships with merchants to ensure successful onboarding.
• Identify and resolve issues related to merchant onboarding, providing excellent customer service.
• Collaborate with internal teams to ensure seamless integration of new merchants into the system.
• Analyze and report on onboarding metrics, identifying areas for improvement.
• Ensure compliance with company policies and procedures during the onboarding process.

Job Requirements

• Minimum 2 years of experience in a similar role, preferably in the financial industry.
• Excellent communication and interpersonal skills, with the ability to work effectively with merchants and internal teams.
• Strong problem-solving skills, with the ability to analyze and resolve complex issues.
• Ability to work in a fast-paced environment, meeting deadlines and delivering results.
• Strong attention to detail, with the ability to accurately enter and verify data.
• Experience with merchant onboarding software and systems, demonstrating a strong understanding of industry trends and technologies.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.