Associate - Merchant Onboarding 631

Paytm Payments Services; Dadri; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Opportunities for personal growth

Dynamic work environment

Focus on meaningful work

Job summary

A leading fintech company in India is seeking a proactive Merchant Onboarding specialist to manage the onboarding process for new merchants. In this role, you will ensure compliance and facilitate integrations while working with sales and tech teams to enhance customer experiences. The ideal candidate has a Bachelor's degree and some experience in related fields. Join us to make meaningful contributions in a dynamic environment focused on digital payments.

Qualifications

• Experience in merchant onboarding or related role is preferred.
• Proficiency in conducting background checks and online research.
• Strong attention to detail and compliance understanding.

Responsibilities

• Handle end-to-end onboarding process for new merchants.
• Perform compliance checks in accordance with regulatory requirements.
• Evaluate potential fraud and brand reputation risks.

Skills

Merchant onboarding

Risk management

KYC and KYB checks

Education

Bachelor's degree in finance, Business Administration, Risk Management, or related field

Job description

About Us: Paytm

Payment Services Limited (PPSL) is a wholly owned subsidiary of One97 Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants. PPSL’s mission is aligned with Paytm’s broader goal: "to bring half-a-billion Indians to the mainstream economy." PPSL operates one of India’s most robust payment gateways, empowering merchants to accept online payments via various instruments—including credit/debit cards, UPI, wallets, and international payment options.

About the Role:

We are looking for a proactive and detail-oriented Merchant Onboarding to join our fintech team. In this role, you will be responsible for handling the end-to-end onboarding process for new merchants, ensuring a smooth, compliant, and efficient integration into our platform. You will work closely with sales, compliance, risk, and tech teams to deliver an excellent onboarding experience that supports our rapid growth in the digital payment’s ecosystem.

Expectations/ Requirements:

Review merchant onboarding requests submitted by KAMs for completeness and accuracy

Perform Know Your Customer (KYC) and Know Your Business (KYB) checks in accordance with regulatory requirements.

Conduct website and business model reviews to evaluate potential fraud, brand reputation issues, and risk exposure.

Check domain registration, website structure, content, payment flows, and red flags (e.g. misleading claims, prohibited products).

Assess merchant legitimacy through online presence (e.g., reviews, social media, regulatory checks).

Conduct background checks and verify business legitimacy through online sources and third-party tools

Education:

Bachelor’s degree in finance, Business Administration, Risk Management, or related field.

0-1 years of experience in merchant onboarding, operations, or a related role in fintech, banking, or e-commerce.

Why join us:

We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaningful work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.