Associate Merchant Onboarding

One97 Communications Limited; Dadri; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading fintech company based in India is seeking a Merchant Onboarding specialist to manage the onboarding process for new merchants. This role involves ensuring compliance through detailed checks and assessments, working closely with various teams to facilitate a seamless integration into the platform. The ideal candidate holds a Bachelor's degree and has a keen eye for detail. This position offers an exciting opportunity to contribute to the growth of digital payments.

Qualifications

• Bachelor's degree in finance, Business Administration, Risk Management, or related field.
• 0-1 years of experience in merchant onboarding, operations, or a related role.

Responsibilities

• Review merchant onboarding requests for completeness and accuracy.
• Perform Know Your Customer (KYC) and Know Your Business (KYB) checks.
• Conduct business model reviews to evaluate potential fraud and risk exposure.
• Assess merchant legitimacy through online presence and background checks.

Skills

Detail-oriented

Proficiency in KYC/KYB procedures

Analytical thinking

Education

Bachelor’s degree in Finance or related field

Job description

Paytm Payment Services Limited (PPSL) is a wholly owned subsidiary of One97 Communications (OCL) headquartered in Noida, India. It is a technology-driven fintech entity offering digital payments solutions and business tools to merchants.

About the Role

We are looking for a proactive and detail-oriented Merchant Onboarding specialist to join our fintech team. In this role, you will handle the end-to-end onboarding process for new merchants, ensuring a smooth, compliant, and efficient integration into our platform. You will work closely with sales, compliance, risk, and tech teams to deliver an excellent onboarding experience that supports our rapid growth in the digital payment ecosystem.

Responsibilities

• Review merchant onboarding requests submitted by KAMs for completeness and accuracy.
• Perform Know Your Customer (KYC) and Know Your Business (KYB) checks in accordance with regulatory requirements.
• Conduct website and business model reviews to evaluate potential fraud, brand reputation issues, and risk exposure.
• Check domain registration, website structure, content, payment flows, and red flags (e.g., misleading claims, prohibited products).
• Assess merchant legitimacy through online presence (e.g., reviews, social media, regulatory checks).
• Conduct background checks and verify business legitimacy through online sources and third-party tools.

Education and Experience

• Bachelor’s degree in finance, Business Administration, Risk Management, or related field.
• 0-1 years of experience in merchant onboarding, operations, or a related role in fintech, banking, or e-commerce.

Culture and Opportunities

We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaningful work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that will always be.