Merchandiser

KNR Ventures; Jaipur; On-site; INR 350,000 - 500,000; Full time

Job summary

KNR Ventures in Jaipur is seeking an experienced order management professional to own the end-to-end lifecycle of garment and textile orders. You will coordinate with production, procurement, quality, and logistics to ensure on-time delivery and accurate documentation.

You should excel in MS Excel, maintain proactive client communication, manage deadlines, and resolve issues across multiple stakeholders. This role emphasizes customer-focused service and meticulous follow-up throughout the order

Qualifications

• Merchandising & Order Management experience.
• Client Coordination & Relationship Mgmt experience.
• Production Planning & Follow-up experience.
• Supply Chain & Logistics Coordination experience.
• Strong Communication & Negotiation skills.
• Problem-Solving & Multitasking ability.
• MS Excel and Reporting skills.

Responsibilities

• Handle customer inquiries and manage orders from development through shipment.
• Coordinate with production, procurement, quality, and logistics teams to ensure timely execution and delivery.
• Monitor order status, production schedules, and shipment timelines.
• Maintain regular communication with clients regarding order progress, approvals, and dispatch schedules.
• Resolve production, sourcing, and supply chain issues proactively.
• Ensure accurate order documentation and timely updates in internal systems.
• Track delivery commitments and ensure customer satisfaction.

Skills

Merchandising & Order Management

Client Coordination & Relationship Mgm

Production Planning & Follow-up

Supply Chain & Logistics Coordination

Strong Communication & Negotiation

Problem-Solving & Multitasking

MS Excel and Reporting Skills

Job description

Key Responsibilities:

• Handle customer inquiries and manage orders from development through shipment.
• Coordinate with production, procurement, quality, and logistics teams to ensure timely execution and delivery.
• Monitor order status, production schedules, and shipment timelines.
• Maintain regular communication with clients regarding order progress, approvals, and dispatch schedules.
• Resolve production, sourcing, and supply chain issues proactively.
• Ensure accurate order documentation and timely updates in internal systems.
• Track delivery commitments and ensure customer satisfaction.

Required Skills:

• Merchandising & Order Management
• Client Coordination & Relationship Management
• Production Planning & Follow-up
• Supply Chain & Logistics Coordination
• Strong Communication & Negotiation Skills
• Problem-Solving & Multitasking Ability
• MS Excel and Reporting Skills

Preferred Candidate Profile:

• Experience in garment, textile, apparel, or fashion merchandising.
• Strong understanding of the order lifecycle from development to shipment.
• Ability to coordinate with multiple stakeholders and manage deadlines effectively.
• Customer-focused with excellent follow-up and organizational skills.