Mentorship Coordinator

Drishti IAS; Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

Drishti IAS is seeking a proactive Mentorship Coordinator to ensure smooth mentorship operations. The role involves coordinating with students, managing communications, resolving non-academic queries, supporting test execution, and serving as a central point for mentorship activities.

Ideal candidates will have a Bachelor's degree, strong MS Excel skills, and familiarity with AI productivity tools, with the ability to manage multiple tasks in a fast-paced EdTech environment.

Qualifications

• Bachelor's degree in any discipline.
• Basic understanding of the UPSC Civil Services Examination ecosystem.
• Good communication and interpersonal skills.
• Strong proficiency in MS Excel.
• Familiarity with AI tools such as ChatGPT, Gemini, or similar productivity tools.
• Excellent organizational, coordination, and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Attention to detail and a student-centric approach.

Responsibilities

• Establish and maintain effective communication channels with students.
• Create and manage WhatsApp communities for mentorship batches.
• Handle and resolve students non-academic queries promptly and professionally.
• Coordinate the smooth conduct of mentorship tests and related activities.
• Act as a central coordinator between mentorship centres to ensure seamless operations.
• Maintain student records, attendance, and mentorship-related data.
• Prepare and manage reports using MS Excel.
• Coordinate with internal teams to ensure timely communication and issue resolution.
• Utilize AI tools to improve operational efficiency and streamline routine tasks.
• Support additional mentorship-related administrative activities as assigned.

Skills

Communication skills

Interpersonal skills

MS Excel

AI tools

Organization

Coordination

Problem solving

Multitasking

Attention to detail

Education

Bachelor's degree

Tools

MS Excel

Job description

Job Summary

We are looking for a proactive and detail-oriented Mentorship Coordinator to ensure the smooth execution of mentorship-related activities. The ideal candidate will be responsible for coordinating with students, managing communication channels, resolving non-academic queries, supporting test execution, and serving as a central point of coordination for mentorship operations.

Job Summary

We are looking for a proactive and detail-oriented Mentorship Coordinator to ensure the smooth execution of mentorship-related activities. The ideal candidate will be responsible for coordinating with students, managing communication channels, resolving non-academic queries, supporting test execution, and serving as a central point of coordination for mentorship operations.

Key Responsibilities

• Establish and maintain effective communication channels with students.
• Create and manage WhatsApp communities for mentorship batches.
• Handle and resolve students non-academic queries promptly and professionally.
• Coordinate the smooth conduct of mentorship tests and related activities.
• Act as a central coordinator between mentorship centres to ensure seamless operations.
• Maintain student records, attendance, and mentorship-related data.
• Prepare and manage reports using MS Excel.
• Coordinate with internal teams to ensure timely communication and issue resolution.
• Utilize AI tools to improve operational efficiency and streamline routine tasks.
• Support additional mentorship-related administrative activities as assigned.

Required Skills & Qualifications

• Bachelor's degree in any discipline.
• Basic understanding of the UPSC Civil Services Examination (CSE) ecosystem.
• Good communication and interpersonal skills.
• Strong proficiency in MS Excel.
• Familiarity with AI tools such as ChatGPT, Gemini, or similar productivity tools.
• Excellent organizational, coordination, and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Attention to detail and a student-centric approach.

Preferred Qualifications

• Prior experience in coordination, operations, student support, or the EdTech sector will be an added advantage.
• Experience in handling large student communities and cross-functional coordination is preferred.