Mentorship Coordinator

Appsierra Group; Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

Appsierra Group is seeking a proactive Mentorship Coordinator in India to ensure smooth execution of mentorship activities. You will coordinate with students, manage communications, resolve non-academic queries, and support test execution while serving as the central point for mentorship operations.

The role involves maintaining records, creating WhatsApp communities, and collaborating with internal teams to ensure timely resolution.

Qualifications

• Bachelor's degree in any discipline is required.
• Basic understanding of the UPSC CSE ecosystem.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel is essential.
• Familiarity with AI tools such as ChatGPT or Gemini.
• Excellent organizational, coordination, and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Attention to detail with a student-centric approach.

Responsibilities

• Establish and maintain effective communication channels with students.
• Create and manage WhatsApp communities for mentorship batches.
• Handle and resolve students' non-academic queries promptly and professionally.
• Coordinate the smooth conduct of mentorship tests and related activities.
• Act as a central coordinator between mentorship centres to ensure seamless operations.
• Maintain student records, attendance, and mentorship-related data.
• Prepare and manage reports using MS Excel.
• Coordinate with internal teams to ensure timely communication and issue resolution.
• Utilize AI tools to improve operational efficiency and streamline routine tasks.
• Support additional mentorship-related administrative activities as assigned.

Skills

Communication

Interpersonal skills

Organizational skills

Coordination

Problem-solving

Multitasking

Attention to detail

Student-centric approach

Education

Bachelor's degree in any discipline

Tools

MS Excel

AI tools (ChatGPT, Gemini)

Job description

Job Summary

We are looking for a proactive and detail-oriented Mentorship Coordinator to ensure the smooth execution of mentorship-related activities. The ideal candidate will be responsible for coordinating with students, managing communication channels, resolving non-academic queries, supporting test execution, and serving as a central point of coordination for mentorship operations.

Key Responsibilities

• Establish and maintain effective communication channels with students.
• Create and manage WhatsApp communities for mentorship batches.
• Handle and resolve students non-academic queries promptly and professionally.
• Coordinate the smooth conduct of mentorship tests and related activities.
• Act as a central coordinator between mentorship centres to ensure seamless operations.
• Maintain student records, attendance, and mentorship-related data.
• Prepare and manage reports using MS Excel.
• Coordinate with internal teams to ensure timely communication and issue resolution.
• Utilize AI tools to improve operational efficiency and streamline routine tasks.
• Support additional mentorship-related administrative activities as assigned.

Required Skills & Qualifications

• Bachelor's degree in any discipline.
• Basic understanding of the UPSC Civil Services Examination (CSE) ecosystem.
• Good communication and interpersonal skills.
• Strong proficiency in MS Excel.
• Familiarity with AI tools such as ChatGPT, Gemini, or similar productivity tools.
• Excellent organizational, coordination, and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Attention to detail and a student-centric approach.

Preferred Qualifications

• Prior experience in coordination, operations, student support, or the EdTech sector will be an added advantage.
• Experience in handling large student communities and cross-functional coordination is preferred.