Mega Virtual Drive at HCL Tech on 17th Oct'26 for Networking Domain || Voice Process - Fresher - Bangalore

HCL Technologies Limited; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

HCL Technologies Limited is conducting a mega virtual drive in Bangalore for a Process Associate role in the Networking Domain and Voice Process for freshers. The candidate should be a fresher from 2024 to 2026 with a Bachelor’s degree in any discipline.

BTECH/IT/MCA/BE are not eligible to apply, with emphasis on strong written communication for email and chat support. The role involves email/chat support, data entry across multiple systems, and problem escalation to senior teams as needed.

Qualifications

• Strong written communication skills, especially for email and chat support.
• Arts & Science background; fresher (2024–2026 passed out).
• Bachelor's degree in any discipline is preferred.

Responsibilities

• Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems, provide actionable solutions, and elevate complex issues to senior support teams as required

Skills

Strong written communication

Email & chat support

Data entry

Troubleshooting

Education

Bachelor's degree in any discipline

Job description

Mega Virtual Drive at HCL Tech on 17th Oct'26 for Networking Domain || Voice Process - Fresher - Bangalore

Designation: Process Associate

Detailed Responsibilities:

• Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems, provide actionable solutions, and elevate complex issues to senior support teams as required
• Must-Have:
• Strong written communication skills, especially for email and chat support.
• Arts & Science, candidate should be fresher 2024 to 2026 Passed out.

Educational Qualifications:

• Bachelor's degree in any discipline is preferred. - Arts & Science
• BTECH, IT, MCA, BE are not eligible to apply