Medical Record Department Technician

Sarvodaya Healthcare; Faridabad District; On-site; INR 250,000 - 350,000; Full time

Job summary

Sarvodaya Healthcare seeks a Medical Record Department Technician to manage patient records, ensuring accuracy, confidentiality, and regulatory compliance. You will organize electronic and paper files, verify documents, and support clinical teams with timely access to records.

The role requires familiarity with EMR/EHR systems, data privacy, and strong attention to detail in a busy hospital setting in Faridabad. This is a full-time, on-site position with a patient-centric approach.

Qualifications

• Proficiency in medical terminology for accurate documentation.
• Experience with health information management, coding, indexing, and compliance.
• Hands-on experience with medical records systems, electronic and paper.
• Excellent customer service to assist patients and teams.
• Knowledge of data privacy and confidentiality protocols.
• Attention to detail, organization, and time management.
• Familiarity with hospital information systems and MS Office.
• Diploma or degree in Health Information Management or Medical Records Technology; hospital experience preferred.

Responsibilities

• Manage and maintain patient medical records ensuring accuracy and confidentiality.
• Organize and update health information in electronic and physical formats.
• Verify documentation, coding, and indexing per guidelines.
• Support clinical teams with timely access to patient information.
• Retrieve records for audits, legal, or insurance purposes.
• Respond to inquiries from internal stakeholders and patients.

Skills

Medical Terminology

Health Information Management

EMR/EHR

Customer Service

Data Privacy

MS Office

Education

Health Information Management

Medical Records Technology

Tools

EMR/EHR Systems

Job description

Company Description

Sarvodaya Healthcare is a 1200-bedded, multi-specialty healthcare group providing advanced, ethical, and patient-centric medical care across Faridabad, Greater Noida, Mathura, Delhi, and other NCR cities. The group offers integrated care through a network of hospitals, clinics, and imaging centres, covering a wide range of specialties including cardiac sciences, neurosciences, cancer care, orthopaedics, nephrology, and critical care. Equipped with modern technologies such as robotic surgery systems, precision radiotherapy (Versa HD 6D LINAC), advanced neurosurgical microscopes, and 3 Tesla MRI, Sarvodaya focuses on accuracy, better outcomes, and faster recovery. Accredited by NABH with Gold NABH Digital Health Accreditation and recognized at AHPI Awards, the organization upholds high standards of quality, safety, and leadership in emergency and digital health. At Sarvodaya Healthcare, clinical expertise, innovation, and empathy come together to deliver trusted care to communities.

Role Description

The Medical Record Department Technician will manage and maintain patient medical records, ensuring accuracy, completeness, and confidentiality in line with organizational policies and regulatory requirements. Day-to-day responsibilities include organizing and updating health information in electronic and physical formats, verifying documentation, coding and indexing records as per guidelines, and supporting clinical teams with timely access to patient information. The role also involves assisting with record retrieval for audits and legal or insurance purposes, responding to inquiries from internal stakeholders, and providing courteous support to patients and families regarding medical record requests. The technician will work closely with other departments to support smooth workflows, data integrity, and efficient record management processes. This is a full-time, on-site role based in Faridabad.

Qualifications

• Strong knowledge of Medical Terminology to accurately interpret and manage clinical documentation.
• Proficiency in Health Information Management practices, including record organization, coding, indexing, and compliance with relevant standards.
• Hands-on experience with Medical Records systems, both electronic and paper-based, and familiarity with data privacy and confidentiality protocols.
• Customer Service skills to interact professionally with patients, families, and healthcare teams, addressing record-related queries and requests.
• Basic understanding of Medicine sufficient to contextualize clinical information and support accurate record management.
• Attention to detail, strong organizational abilities, and time management skills to handle high volumes of records efficiently.
• Comfort with hospital information systems, EMR/EHR platforms, and standard office software (e.g., MS Office).
• Diploma or degree in Health Information Management, Medical Record Technology, or a related healthcare discipline; prior experience in a hospital medical records department is preferred.