Matrimonial Relationship Manager

Corishta Ltd.; India; Remote; INR 350,000 - 520,000; Full time

Job summary

Corishta Ltd. is seeking a Matrimonial Relationship Manager in India to nurture families through the entire journey. You will maintain relationships, coordinate introductions, and support both sides to a successful outcome with a focus on trust and ongoing communication.

You will handle member queries, keep precise records, and collaborate with verification and care teams. The role emphasizes empathy, reliability, and a strong local network to ensure smooth matchmaking progress.

Qualifications

• Two or more years in a relationship, account or member-facing service role.
• Genuinely patient, with the ability to stay warm over a long period.
• Strong communication in the local language and in Hindi.
• Working English.
• Meticulous record keeping.
• Experience in matrimonial, wedding or allied relationship services.
• Existing network in the local community.
• Familiarity with the platform’s matching process.

Responsibilities

• Maintain ongoing relationships with the members and families assigned to you
• Keep families informed about their profile status and the introductions being made
• Coordinate introductions and support both sides through the process
• Handle member queries and resolve escalations before they become complaints
• Keep accurate records of every member interaction
• Work with verification and customer care where a case needs joint handling
• Report on member outcomes honestly and raise cases that need attention

Skills

Relationship management

Member engagement

Introduction coordination

Query handling

Record keeping

Communication

Escalation handling

Process knowledge

Follow-up discipline

Job description

As Matrimonial Relationship Manager you stay with families through the whole journey rather than only at registration. You maintain the relationship, keep them informed, coordinate introductions and support the process through to a successful outcome. It is a role built on continuity and trust.

Responsibilities

• Maintain ongoing relationships with the members and families assigned to you
• Keep families informed about their profile status and the introductions being made
• Coordinate introductions and support both sides through the process
• Handle member queries and resolve escalations before they become complaints
• Keep accurate records of every member interaction
• Work with verification and customer care where a case needs joint handling
• Report on member outcomes honestly and raise cases that need attention

Requirements

• Two or more years in a relationship, account or member-facing service role
• Genuinely patient, with the ability to stay warm over a long period
• Strong communication in the local language and in Hindi
• Working English
• Meticulous record keeping
• Experience in matrimonial, wedding or allied relationship services
• Existing network in the local community
• Familiarity with the platform’s matching process

Preferred Skills

• Relationship management
• Member engagement
• Introduction coordination
• Query handling
• Record keeping
• Communication
• Escalation handling
• Process knowledge
• Follow-up discipline

Compensation

This is a full-time salaried position. Salary for this role is confirmed individually during the hiring process and is based on experience; no fixed figure is advertised at this stage.