Matrimonial Team Leader

Corishta Ltd.; India; Remote; INR 500,000 - 900,000; Full time

Job summary

Corishta Ltd. is seeking a Matrimonial Team Leader to supervise a consultants team in a district or city, ensuring service quality and coordinating daily activities. This salaried role involves stepping in for challenging cases and maintaining client relationships with families in your area.

The position emphasizes strong judgment on service delivery, team leadership, and familiarity with matching processes, guiding junior consultants to uphold standards in a commission-free supervisory context.

Qualifications

• Three or more years in matrimonial services or a related family-facing role.
• Experience supervising consultants or a small service team.
• Familiarity with the platform's matching and verification processes.

Responsibilities

• Supervise the consultants in the team and review the quality of their service.
• Coordinate the team’s daily activities and the introductions being made.
• Support consultants with difficult or sensitive cases.
• Review the profiles created in your area for accuracy and completeness.
• Report the team’s activity accurately to the District Manager.
• Identify where consultants need training and arrange it.
• Maintain relationships with the families in your area alongside the team.

Skills

Team supervision

Reporting

Record keeping

Community engagement

Profile review

Process discipline

Education

Three or more years in matrimonial services or a related family-facing role

Job description

As Matrimonial Team Leader you supervise a group of consultants in a district or city. You review the quality of the service families receive, coordinate the team’s activity, and step in when a case needs attention. This is a salaried supervisory role and is different from the consultant roles, which are commission-based.

Responsibilities

• Supervise the consultants in the team and review the quality of their service
• Coordinate the team’s daily activities and the introductions being made
• Support consultants with difficult or sensitive cases
• Review the profiles created in your area for accuracy and completeness
• Report the team’s activity accurately to the District Manager
• Identify where consultants need training and arrange it
• Maintain relationships with the families in your area alongside the team

Requirements

• Three or more years in matrimonial services or a related family-facing role
• Experience supervising consultants or a small service team
• Strong judgement on service quality and on how families should be handled
• A computer and the ability to keep accurate records
• Fluent in the local language and in Hindi, with working English
• Experience as a senior consultant or consultant team leader
• Familiarity with the platform’s matching and verification processes
• Existing local network

Preferred Skills

• Team supervision
• Service quality review
• Case handling
• Consultant coaching
• Reporting
• Record keeping
• Community engagement
• Profile review
• Process discipline

Compensation

This is a full-time salaried supervisory position with a fixed annual salary. Salary for this role is confirmed individually during the hiring process and is based on experience; no fixed figure is advertised at this stage.