Martech QA Lead C2H

Orcapod Consulting Services; Mumbai; On-site; INR 3,000,000 - 3,800,000; Full time

Job summary

Orcapod Consulting Services is seeking a senior MarTech QA Lead with 10+ years of QA/Testing experience and deep expertise in Adobe Experience Platform (AEP) for enterprise Customer Experience solutions.

You will own QA strategy, test planning, environments, data, quality gates, and lead SIT, integration, migration, and production validation. Strong SQL and API skills are required; you will mentor teams and drive quality across programs.

Qualifications

• 10+ years in QA/Quality Engineering/Software Testing.
• Enterprise MarTech / Customer Experience implementation experience.
• Hands-on Adobe Experience Platform (AEP) functional testing.

Responsibilities

• Own QA strategy, test planning, scope, environments, test data and quality gates.
• Lead SIT, Functional, Integration, Regression, E2E, UAT, API, Migration and Production Validation testing.
• Hands-on testing of Adobe Experience Platform (AEP) including XDM schemas, datasets, identity namespaces, identity stitching, merge policies, Real-Time Customer Profile, audiences and activation.

Skills

QA leadership

Client communication

Agile/Scrum

Mentoring QA teams

Test strategy

Education

Bachelor's degree in CS/IT

ISTQB certification

Adobe AEP/AJO/CJA certification

Tools

Adobe Experience Platform (AEP)

Jira/Azure DevOps/ALM

REST APIs

JSON

Job description

MarTech QA Lead Enterprise MarTech / Adobe Experience Cloud

Experience: 10+ Years | Level: Senior Lead

Job Description:

We are looking for an experienced MarTech QA Lead with 10+ years of QA/Testing experience and strong expertise in Adobe Experience Platform (AEP) and enterprise Customer Experience/MarTech solutions.

Key Skills & Responsibilities:

• Own QA strategy, test planning, scope, environments, test data and quality gates.
• Lead SIT, Functional, Integration, Regression, E2E, UAT, API, Migration and Production Validation testing.
• Hands-on testing of Adobe Experience Platform (AEP) including XDM schemas, datasets, identity namespaces, identity stitching, merge policies, Real-Time Customer Profile, audiences and activation.
• Experience with at least 2 of: Adobe Journey Optimizer (AJO), Adobe Campaign, Customer Journey Analytics (CJA), AEM Assets.
• Validate AJO journeys/campaigns, triggers, audience qualification, branching, personalization, consent, frequency capping and channel execution.
• Validate Adobe Campaign workflows, targeting, delivery logic, exclusions, scheduling and integrations.
• Validate CJA data views, dimensions, metrics, calculated metrics, attribution, filters and reporting.
• Validate AEM Assets metadata, taxonomy, workflows, permissions, renditions and integrations.
• Strong SQL skills for data validation and reconciliation across source systems, AEP, profiles, audiences, activation and analytics.
• Good knowledge of REST APIs, JSON, webhooks/events, batch interfaces and integrations.
• Lead defect triage, RCA, stakeholder communication and resolution tracking.
• Own QA estimation, planning, status reporting, risk/dependency management and release readiness.
• Identify automation opportunities and collaborate with automation teams.
• Mentor QA teams and review test strategies, scenarios, cases and execution evidence.
• Support production validation, hypercare and continuous quality improvement.

Mandatory Skills:

• 10+ years in QA / Quality Engineering / Software Testing.
• Enterprise MarTech / Customer Experience implementation experience.
• Hands-on Adobe Experience Platform (AEP) functional testing.
• Strong experience with at least 2 Adobe platforms: AJO / Adobe Campaign / CJA / AEM Assets.
• AEP: XDM, Schemas, Datasets, Identity, Profiles, Audiences/Segments, Activation.
• SQL, REST APIs, JSON, Integrations.
• Jira / Azure DevOps / ALM or equivalent.
• Agile/Scrum and enterprise release management.
• Knowledge of consent, privacy, data governance, access control and data quality.
• Strong client-facing communication and QA leadership experience.

Preferred Qualifications:

• Bachelor's degree in Computer Science, IT, Engineering or related field.
• Adobe AEP/AJO/CJA/Adobe Campaign certification is an advantage.
• ISTQB certification preferred.
• Agile/Scrum/SAFe certification is an advantage.