Lead a QA team to define and execute testing strategy, establish quality standards, and ensure every release meets the highest quality before production in an Agile environment.
We are seeking an experienced Quality Assurance (QA) Lead to define and execute the overall QA strategy while leading a team of QA engineers. This is a hands-on leadership role responsible for establishing testing standards, overseeing test planning and execution, mentoring team members, and ensuring every release meets the highest quality standards before production. The successful candidate will work closely with Product Managers, Engineering teams, SMEs, and cross-functional stakeholders to deliver high-quality software in an Agile environment.
QA Leadership
- Lead, mentor, and develop a team of QA Engineers, fostering a culture of quality and continuous improvement.
- Define QA objectives, testing standards, and best practices across projects.
- Establish key quality metrics and monitor team performance against project goals.
QA Strategy & Test Planning
- Define and maintain the overall testing strategy for multiple products and releases.
- Develop comprehensive test plans that ensure appropriate functional, integration, regression, and end-to-end test coverage.
- Review, approve, and prioritize test cases to ensure maximum risk coverage.
Test Execution
- Oversee and contribute to manual and automated testing activities.
- Ensure thorough validation of functional requirements, usability, system integrations, and edge-case scenarios.
- Identify software defects, performance issues, and stability risks before production deployment.
Release Management
- Coordinate testing schedules with Product Leads and Engineering teams.
- Monitor release readiness and provide clear status updates throughout the development lifecycle.
- Serve as the final quality gate by certifying releases for production deployment.
Defect Management
- Lead defect triage sessions and prioritize issues based on business impact.
- Collaborate with development teams to ensure timely defect resolution.
- Track defect trends and recommend process improvements.
Cross-functional Collaboration
- Partner closely with Product SMEs, Engineering, Business Analysts, and Product Launch teams.
- Participate in requirement reviews to ensure testability and completeness.
- Advocate for quality throughout the software development lifecycle.
Reporting & Continuous Improvement
- Produce regular QA reports and quality metrics for leadership.
- Identify opportunities to improve testing processes, tools, and automation.
- Promote continuous improvement initiatives across QA practices.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
- 8+ years of Software Quality Assurance experience.
- 3+ years leading or managing QA teams.
- Strong experience developing QA strategies, test plans, and quality processes.
- Experience working within Agile/Scrum software development environments.
- Strong knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
- Experience with defect management and test management tools such as Jira, Azure DevOps, TestRail, or similar.
- Excellent analytical, troubleshooting, and problem-solving skills.
- Strong communication and stakeholder management abilities.
Required Skills
- Functional Testing
- Regression Testing
- Integration Testing
- End-to-End Testing
- User Acceptance Testing (UAT) Support
- Defect Lifecycle Management
- Release Readiness & Certification
- Test Case Design & Review
- Quality Metrics & Reporting
- Strong stakeholder communication
Preferred Skills
- Experience leading QA in cloud-based or enterprise applications.
- Knowledge of API testing using Postman or similar tools.
- Experience with test automation frameworks (Selenium, Cypress, Playwright, or similar).
- Performance testing exposure using JMeter, LoadRunner, or equivalent.
- CI/CD pipeline knowledge.
- ISTQB Foundation or Advanced Certification.
- Experience working within regulated industries such as Financial Services, Payments, Banking, or FinTech.
Diversity & Inclusion
Our client is an equal opportunity employer committed to fostering an inclusive workplace where everyone is treated with respect and given equal opportunities to succeed. We celebrate diversity and welcome applicants from all backgrounds, experiences, and perspectives.