Marine Personnel Assistant 243

Anglo Eastern Group; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

Anglo-Eastern is seeking a detail-oriented payroll/claims professional to manage SEA preparation, crew claims, and records for seafarers. The role involves coordinating with pool managers, recording earnings, and resolving queries from seafarers and owners.

The candidate should have a B.Com (or related) and at least 1 year of crew payroll/claims experience in shipping, with strong MS Excel skills and accuracy under deadlines.

Qualifications

• Bachelor's degree in Commerce or related field is required.
• 1 year experience in crew payroll / crew claims within shipping.
• Proficiency in MS Excel is preferred.

Responsibilities

• Prepare SEA for joiners in electronic format.
• Receive and approve all crew claims as per TOE and record in CIS with supporting documents.
• Coordinate with Pool managers/schedulers for resolution of claims from seafarers.
• Compile records of extra onboard earnings (awards, bonuses, incentives).
• Address and resolve queries from seafarers and Owners regarding earnings and deductions.
• Processing of RJB (role/job payroll processing).
• Maintain effective communication with vessels/seafarers regarding claims and extra earnings.

Skills

SEA preparation and management

Crew payroll and claims processing

Data entry and records management

Attention to detail

Time management

Accountability and ownership

Ability to work under deadlines

Education

Bachelors Degree in Commerce (B.Com), Finance or Accounting

Tools

MS Excel

Job description

Job Description

ROLES ACCOUNTABILITIES

• Prepare SEA for joiners in the electronic format
• Receive and approve all crew claims as per TOE and record in CIS upon receiving supporting documents
• Coordinate with Pool managers / schedulers for resolution of claims from seafarers
• Compile record of various extra onboard earning viz. awards and bonuses, and other performance-based incentives.
• Address and resolve queries from seafarers and Owners by providing related to earning and deduction for seafarer
• Processing of RJB
• Maintain effective communication with vessels/seafarers to regarding claims and extra earning

KEY SKILLS AND CAPABILITIES

Technical skills

• SEA preparation and management
• Crew payroll and claims processing
• Data entry and records management
• MS Excel and reporting skills

Professional skills

• Attention to detail and accuracy
• Time management and prioritization
• Accountability and ownership
• Ability to work under deadlines

PROFESSIONAL EXPERIENCE AND EDUCATION

Bachelors Degree in Commerce (B.Com), Finance or Accounting

• Proficiency in MS Excel
• 1 year experience in crew payroll / crew claims within the shipping industry.

About Anglo-Eastern

Anglo-Eastern is a global leader in independent ship management services. The Group manages over 700 vessels under full technical management, supports around 500 additional ships under crew management, and has overseen more than 1,000 newbuildings and conversions through its newbuilding supervision and project management divisions.

Headquartered in Hong Kong, Anglo-Eastern operates through a network of 30 offices across Asia, Europe, and the Americas, including wholly owned maritime training facilities. Our strength lies in our people: over 39,000 seafarers and 2,350 shore-based employees who work together to support clients across ship types while building trust, driving performance, and shaping a better maritime future.

Why join Anglo-Eastern?

• Join a globally respected company with a strong maritime heritage of over 50 years
• Work in an environment anchored in integrity, trust, and long-term relationships
• Access continuous learning and structured career development across a truly global network
• Be part of a team committed to delivering excellence and shaping a better maritime future

Requirements