Manager - Zonal Field Engineer

Vodafoneidea; Kolkata District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Vodafone Idea in Asansol, India, is seeking a TM - Zonal Field Engineer, Networks (M1 level) to analyze network performance across 2G/3G/4G/VoLTE and drive optimization actions. The role requires 4+ years in electronics/telecom and hands-on tool experience with OSS and drive-test data.

You will support the circle zonal team in RAN network tasks, perform KPI analyses, and audit radio parameters during new rollouts to ensure robust network quality and customer satisfaction.

Qualifications

• B.Tech Electronics and Telecommunications with 4+ years of experience.
• Experience in radio network parameter optimization (2G/3G/4G/VoLTE).
• Hands-on optimization tool experience.
• Strong analytical and troubleshooting skills.
• Excellent cross-functional coordination.

Responsibilities

• Analyze network performance and optimize 2G/3G/4G/VoLTE to improve quality and customer experience.
• Support circle zonal team on RAN network aspects.
• Analyze E2E KPIs and propose actions to improve performance.
• Conduct health checks and audit SA alarms/parameters.
• Audit and reengineer radio database parameters during new site rollouts.
• Monitor utilization and optimize deployment of radio capacity and 4G spectrum.
• Analyze customer complaints and resolve them effectively.

Skills

RAN optimization

Data analysis

KPI analysis

Cross-functional coordination

Customer focus

Education

B.Tech Electronics & Telecommunications

Tools

OSS

Drive test tools

Radio planning tools

Job description

Job Description:

Role

TM - Zonal Field Engineer, Networks

Job Level/ Designation

M1

Function / Department

Technology / Quality

Location

Asansol

Hiring Manager

Abhijit Banerjee

Job Purpose

This role will be accountable for analysis of network performance (2G/3G/4G/VoLTE ) through various KPIs, drive test results, customer feedback and initiate necessary optimization of network to achieve the best network quality and rank first in the benchmarking. This position is also responsible for capacity planning, re-engineering of radio database parameters to ensure optimal network quality.

Key Result Areas/Accountabilities

• Network performance analysis through OSS/drive test data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience
• Provide support to circle zonal team in all aspects of RAN network.
• Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance.
• Network heath check to ensure consistent performance - drive SA alarms/parameter audit.
• Timely auditing & reengineering of radio database parameters , SCFT audit & Performance monitoring of new roll out sites
• Ensure utilization monitoring and timely optimization/deployment of radio network capacity, license capacity, 4G spectrum and Transmission BW upgrade etc.
• Analysis of customer complaints and solving them effectively

Core Competencies, Knowledge, Experience

• In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
• Hands on experience to use optimization tools
• Very good analytical skills to trouble shoot network quality KPI degradation/ customer complaints
• Very good cross functional co-ordination and driving skills
• Customer centric, Innovative , Ambitious and competitive & task oriented

Must have technical / professional qualifications

B-Tech Electronics and Telecommunications with 4+ years of experience

Requirements: