Manager - RAN-2G/3G/4G/VoLTE

Vodafone Idea Limited; Kolkata; On-site; INR 700,000 - 1,000,000; Full time

Job summary

A leading telecommunications company in Kolkata is seeking a qualified individual for the role focused on analyzing network performance across various technologies, including 2G, 3G, 4G, and VoLTE. The ideal candidate will possess a B-Tech in Electronics and Telecommunications, with over four years of experience. Responsibilities include optimizing network quality, conducting performance audits, and effectively addressing customer complaints. The role demands excellent analytical skills and a customer-centric approach, contributing significantly to the enhancement of network capabilities.

Qualifications

• Experience in radio network parameters and optimization for 4+ years.
• Hands-on experience with optimization tools essential.
• Strong analytical skills for troubleshooting connectivity issues.

Responsibilities

• Analyze network performance via KPIs and customer feedback.
• Support circle zonal team in RAN network aspects.
• Perform in-depth analysis of performance E2E KPIs.
• Conduct network health checks to ensure consistent performance.
• Audit and reengineer radio database parameters timely.
• Monitor and optimize network capacity and spectrum usage.
• Resolve customer complaints effectively.

Skills

Radio network parameters optimization

Analytical skills

Optimization tools usage

Cross-functional coordination

Customer centricity

Education

B-Tech Electronics and Telecommunications

Job description

Job Purpose

This role is accountable for analysis of network performance (2G/3G/4G/VoLTE) through KPIs, drive test results, and customer feedback, and for initiating necessary optimization to achieve top network quality and ranking in benchmarking. It also involves capacity planning and re‑engineering of radio database parameters to ensure optimal network quality.

Role

TM‑RAN‑2G/3G/4G/VoLTE, Networks

Job Level/Designation

M1

Function / Department

Technology / Quality

Location

Kolkata

Key Result Areas / Accountabilities

• Network performance analysis through OSS/drive test data and optimization to improve network quality (2G/3G/4G/VoLTE) & customer experience
• Provide support to circle zonal team in all aspects of RAN network
• Perform in‑depth analysis of performance E2E KPIs and propose technology actions to improve performance
• Network health check to ensure consistent performance – drive SA alarms/parameter audit
• Timely auditing & reengineering of radio database parameters, SCFT audit & performance monitoring of new roll‑out sites
• Ensure utilization monitoring and timely optimization/deployment of radio network capacity, license capacity, 4G spectrum and transmission bandwidth upgrade etc.
• Analysis of customer complaints and solving them effectively

Core Competencies, Knowledge, Experience

• In-depth technical knowledge in radio network parameters & optimization (2G/3G/4G/VoLTE)
• Hands‑on experience to use optimization tools
• Very good analytical skills to troubleshoot network quality KPI degradation/customer complaints
• Very good cross‑functional coordination and driving skills
• Customer centric, innovative, ambitious and competitive & task oriented

Qualifications

• B‑Tech Electronics and Telecommunications with 4+ years of experience