Manager - Training

PeopleStrong; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

HDFC ERGO General Insurance in Bengaluru seeks a Manager - Training to develop and conduct sales, product, soft skill and process trainings for employees and channel partners in English, Hindi and vernacular languages. You will design and implement monthly training calendars, track participation, and travel to branches to deliver sessions as planned.

Role requires 4-8 years of experience, permanent employment, and willingness to travel to various branches to support learning initiatives aligned

Responsibilities

• Design and conduct employee training sessions aligned to vintage, productivity levels, zonal needs, and monthly learning themes based on capability needs, topics, and productivity insights in consultation with business teams and Academy team
• Prepare agent training calendars customized by cohort and training priorities
• Maintain and update training trackers, daily dashboards, and online attendance records
• Plan, review, and refine monthly training schedules through a structured review cadence
• Travel to branches to deliver in-person training for agents and employees as per the monthly plan
• Customize training content based on feedback, field requirements, and business goals
• Engage with business stakeholders to identify capability gaps and recommend suitable training interventions
• Monitor training effectiveness through feedback, assessments, and performance indicators
• Ensure training processes, documentation, and content updates adhere to internal compliance standards

Job description

Posted On 19 Aug 2026

End Date 19 Aug 2027

Required Experience 4 - 8 years

Basic Section

New Job Title Manager - Training

No. Of Openings 1

Grade M

Campus/Non Campus Non Campus

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Health

Business Function Non Sales

Cost Center Agency - Health

Cost Center Code 1825

Department Retail Business Group

Business Zone South 1

Job Role Sales Trainer

Country India

Region South

Physical Branch Bangalore - MG Road

Branch Code 4207

Type of Office Corporate

Job Description

Develop and conduct sales, product, soft skill and process trainings modules for employees and channel partners in English, Hindi and vernacular language

• Design and conduct employee training sessions aligned to vintage, productivity levels, zonal needs, and monthly learning themes based on capability needs, topics, and productivity insights in consultation with business teams and Academy team
• Prepare agent training calendars customized by cohort and training priorities.
• Maintain and update training trackers, daily dashboards, and online attendance records.
• Plan, review, and refine monthly training schedules through a structured review cadence.
• Travel to branches to deliver in-person training for agents and employees as per the monthly plan.
• Customize training content based on feedback, field requirements, and business goals.
• Engage with business stakeholders to identify capability gaps and recommend suitable training interventions.
• Monitor training effectiveness through feedback, assessments, and performance indicators.
• Ensure training processes, documentation, and content updates adhere to internal compliance standards.

Key Requirements – Education & Certification