Manager, Talent Partnership, Enterprise

IN_RSM Randstad Enterprise Private Limited; Hyderabad; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Randstad Enterprise Private Limited in Hyderabad seeks an experienced Process Excellence Leader to drive continuous improvement across multiple accounts, optimize workflows, and deliver data-driven efficiency gains.

Requires 8+ years in Process/Delivery Excellence or Transformation, Lean Six Sigma Green/Black Belt, MBA/Master’s, strong interpersonal and analytical skills, and proficiency in MS Office. Recruitment/scheduling exposure is a plus.

Qualifications

• MBA or Master’s degree in Business Administration/Science/HR/Commerce or related field.
• Certified Lean Six Sigma Green/Black Belt.
• Advanced proficiency in MS Office; knowledge of process mapping tools and exposure to automation/AI/process mining.
• Strong interpersonal, communication, analytical, conflict-resolution and ambiguity-handling skills.

Responsibilities

• Lead continuous improvement initiatives and optimize workflows to improve operations efficiency and effectiveness.
• Lead process deep-dive sessions, assess current state, identify improvement opportunities, and develop/implement solutions to enhance efficiencies and reduce costs.
• Create a culture of continuous improvement, challenge the status-quo and mentor teams.
• Drive Lean Six Sigma projects across multiple accounts.
• Develop and implement process improvement methodologies, standards and tools across the portfolio.
• Track project performance per timelines and present executive summaries to senior leaders using data-driven insights.
• Lead and facilitate cross-account continuous improvement meetings.
• Deliver continuous improvement within defined timelines.
• Facilitate clear communication and resolve conflicts between project teams, cross-functional departments and leadership.

Skills

Continuous improvement

Lean Six Sigma

Stakeholder management

Data analysis

Communication

MS Office

Process mapping

Education

MBA / Masters

Bachelor’s in Business/Science/HR/Commerce

Tools

MS Excel

Process mapping tools

Automation tools

Process mining

Job description

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

Key Responsibilities

• Lead continuous improvement initiatives and optimize workflows to improve business operations efficiency and effectiveness.
• Lead process deep-dive sessions, assess the current state, identify potential improvement opportunities, and partner on developing and implementing solutions to enhance operational efficiencies and impact cost.
• Create a culture of continuous improvement, challenge the status-quo and mentor.
• Lean Six Sigma projects across multiple accounts.
• Develop and implement process improvement methodologies, standards, and tools across the portfolio.
• Track project performance as per timelines, develop and present executive summaries on projects to senior leaders and stakeholders using a data-driven mindset.
• Lead and facilitate meetings related to continuous improvement across multiple accounts.
• Deliver continuous improvement as per timelines.
• Facilitate clear communication and resolve conflicts between project teams, cross-functional departments, and senior leaders.

Qualifications & Skills

• 10-14 years of total work experience including 8+ years as a Manager within Process/Delivery Excellence, or Transformation, overseeing multiple accounts.
• Prior experience in similar roles outside the current organization is an advantage.
• Work experience or familiarity with Recruitment, Scheduling and Screening processes will be an advantage.
• Master's/ Bachelor’s degree in Business Administration/Science/ Human Resources/Commerce or a related field (Master’s degree or MBA is desirable).
• Certified Lean Six Sigma Green/Black Belt.
• Advanced proficiency in MS Office tools, knowledge of process mapping tools and/or exposure to digital tools (automation, AI, process mining etc.).
• Strong inter-personal, communication, analytical, conflict-resolution, influencing skills, along with the ability to handle ambiguity.
• Cultivate and promote a continuous improvement culture & mindset.

Is this the job for you?

In the accelerating world of work, we offer unparalleled opportunities. Staffing, recruitment, selection, business development, HR, IT, marketing & communications, legal or finance - wherever your talent takes you, you'll find the perfect match in a job at Randstad.

To know. To serve. To trust. Striving for perfection. Simultaneous promotion of all interests.

Our core values, established in the company's early days, guide our behavior and represent the foundation of our culture. At Randstad, we aim to provide our employees with meaningful rewards and fair remuneration in order to strengthen their ties with the company, while encouraging outperformance. Remuneration is based on real outcomes also taking external market developments into account. We also encourage our employees to participate in Randstad's success via our employee Share Purchase Plan. Randstad is a champion of equity around the world. We believe this helps us build a more agile, productive, and innovative workforce that reflects our talent and client base, and the society in which we work. We believe in our employees and their ability to become leaders. We provide ample opportunities for employees to further develop their leadership skills, to acquire and build a global mindset, and to effectively manage and leverage cultural differences.