Manager Strategy & operation

K12 Techno Services; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

K12 Techno Services is seeking a Manager Strategy & Operations to act as the operational backbone for a five-function office, including Purchase, B2B, Warehousing, Factory and Construction. The role demands data-ready reviews, documented decisions and on-time tracking of commitments with direct exposure to CEO/CFO reviews.

The candidate should bring significant experience in consulting, corporate strategy or chief-of-staff roles, with MBA preferred, strong Excel/BI usage, and comfort building

Qualifications

• MBA or equivalent analytical discipline preferred.
• Strong analytical ability with data-driven decision making.
• Experience building dashboards and cross-functional reporting.

Responsibilities

• Own weekly review cadence across Purchase, B2B, Warehousing, Logistics, Factory and Construction.
• Maintain central action register and weekly ageing summaries.
• Prepare weekly cross-functional reviews and drive 23 annual projects end-to-end.
• Coordinate with CEO/CFO for MB reviews and confidential notes.

Skills

Analytical skills

Excel/BI

Dashboarding

Notion

Google Workspace

AI productivity tools

Education

MBA or equivalent

Tools

Notion

Google Workspace

AI tools

Job description

Manager Strategy & Operations

About the Role

This role sits in the office which oversees five diverse functions: Purchase, B2B business (full P&L), Warehousing & Logistics, Factory (activity kit manufacturing), and Construction (greenfield, brownfield and built-to-suit school projects). The Manager Strategy & Operations will act as the operational backbone of this office a one-person PMO who ensures that reviews are data-ready, decisions are documented, commitments are tracked to closure. This is a high-visibility role with direct exposure to CEO/CFO-level reviews and cross-functional leadership, and is designed as a launchpad into a business or functional leadership position within 2436 months.

Key Responsibilities

• 1. Review Cadence & Meeting Management
  • ¢ Own the weekly review calendar across all five functions agendas, pre-reads and dashboard readiness before every meeting.
  • ¢ Ensure function heads update KPI dashboards prior to reviews; elevate non-compliance.
  • ¢ Capture decisions and risks from every review in a concise, standardised format (meeting log, not prose minutes).
• 2. Action Tracking & Follow-Through
  • ¢ Maintain the central action register: every commitment logged with a single owner, due date and status.
  • ¢ Chase overdue items between meetings so the leader is never the reminder mechanism; publish a weekly ageing summary.
  • ¢ Run the daily flash reporting process for Purchase, Warehouse and Factory.
• 3. Business Analytics & Reporting
  • ¢ Prepare a Monday morning one-pager: key variances, risks, and decisions required for the week.
  • ¢ Build and maintain function-wise KPI dashboards B2B bookings/collections/DSO, construction progress vs. budget, factory output, dispatch TAT and fill rates, purchase turnaround.
  • ¢ Conduct ad-hoc analyses: discount trends, cost benchmarking, collection ageing, vendor performance, project overrun early-warning.
• 4. Cross-Functional Coordination & Special Projects
  • ¢ Prepare and drive the weekly cross-functional review; track inter-departmental blockers to resolution.
  • ¢ Lead 23 special projects per year end-to-end (e.g. process automation, cost reduction, new dashboard/MIS rollout, warehouse or factory efficiency initiatives).
  • ¢ Coordinate with CEO/CFO office on materials for monthly and quarterly business reviews.
• 5. Communication & Confidentiality
  • ¢ Draft business notes, review summaries and internal communications on behalf of the leaders office.
  • ¢ Handle commercially sensitive information (pricing, margins, vendor terms, P&L data) with complete discretion.

Candidate Profile

• ¢ Experience: 26 years of experience in consulting, corporate strategy, founders office / chief of staff roles, program management, or business operations. High-growth consumer, education, supply chain or manufacturing exposure is a plus.
• ¢ Education: MBA from a reputed institute preferred, or equivalent analytical rigour demonstrated through work. Engineering or commerce background welcome.
• ¢ Skills: Strong analytical and Excel/BI skills; comfort building dashboards and working with tools such as Notion, Google Workspace and AI productivity tools. Ability to structure ambiguous problems quickly.
• ¢ Temperament: High ownership and follow-through someone who closes loops without being asked. Comfortable respectfully chasing people far senior in tenure. Low ego, high discretion, thrives on breadth and pace.
• ¢ Mobility: Willingness to travel occasionally to school sites, warehouses and the factory.