Manager - Soft Services

Cushman & Wakefield; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Career development

Diversity & Inclusion

Work-life balance

Job summary

Cushman & Wakefield in Bengaluru seeks a Manager - Soft Services to lead facility operations, including housekeeping, maintenance, and security, while managing vendors and budgets. The role requires strong knowledge of building systems and compliance with safety standards.

The candidate should have 8–10 years in facility management, with leadership experience and proficiency in facility management software and MS Office. MBA is preferred but not required.

Qualifications

• Bachelor’s degree in Facilities Management, Engineering, or related field.
• 8–10 years of facility management experience with leadership responsibilities.
• Proficiency in facility management software and MS Office tools.
• Strong knowledge of building systems and vendor management.
• Excellent communication and negotiation skills.

Responsibilities

• Supervise day-to-day facility operations including housekeeping, maintenance, and security services.
• Negotiate contracts, manage vendor performance, and control facility-related expenses.
• Ensure compliance with health, safety, and environmental regulations and company standards.
• Oversee workspace allocation, seating plans, and occupancy planning initiatives.
• Prepare facility performance reports and implement efficiency improvements.

Skills

Leadership

Vendor management

Budget management

Communication

Negotiation

MS Office

Facility mgmt software

Education

Bachelor’s degree in Facilities Management or related field

MBA (preferred)

Tools

Facility management software

MS Office

Job description

Job Title

Manager - Soft Services

Job Description Summary

Job Description

About the Role:

• Facility Operations Management: Supervise day-to-day facility activities including housekeeping, maintenance, and security services.
• Vendor & Budget Management: Negotiate contracts, manage vendor performance, and control facility-related expenses.
• Compliance & Safety: Ensure adherence to health, safety, and environmental regulations as well as company standards.
• Space Planning & Optimization: Oversee workspace allocation, seating plans, and support occupancy planning initiatives.
• Reporting & Process Improvement: Prepare facility performance reports, analyze KPIs, and implement efficiency improvements.

About You:

• Bachelor’s degree in Facilities Management, Engineering, or related field (MBA preferred).
• 8–10 years of experience in facility management with leadership responsibilities.
• Strong knowledge of building systems, compliance standards, and vendor management.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in facility management software and MS Office tools.

Why join Cushman & Wakefield?

• Being part of a growing global company.
• Career development and a promote from within culture.
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

INCO: “Cushman & Wakefield”