Job Title
Technical - Facility Executive
Job Description Summary
Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift and ensuring the completion of pending work.
About the Role
- Ensure Housekeeping muster, deployment and acknowledgment on the register for any penalties/comments to improve housekeeping services.
- Ensure that the housekeeping duty manager or in‑charge is updated on TR/VIP visits.
- Ensure that housekeeping related issues are discussed with the team on priority for the shift, with action and tracking for closure.
- Conduct facility walk‑through to check all rest rooms, common areas and development areas for housekeeping service quality.
- Discuss and assist facility manager monthly on vendor performance matrix.
- Ensure upkeep of pantry equipment and reprographic equipment at all times and take necessary actions.
- Enter all communication in the Technical team/HK team log book for the next shift.
- Make facility tour and list all actions needed.
- Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
- Adhere to policies, processes, procedures and statutory documents.
- Adhere to SLA & KPI as agreed.
- Coordinate with Engineering team for any issues that need their help.
- Provide daily oversight of the Space Administration Office. Resolve key requests, work orders, small projects, relocations, conference room reservations, environmental conditions.
- Evaluate building and space uses and, after consultation, determine space allocations and assignments.
- Create, coordinate, and facilitate business processes for maintaining accurate space information.
About You
- Bachelor's degree in Facilities Management, Hospitality, or related field.
- 2–5 years of experience in managing soft services within corporate or commercial facilities.
- Strong vendor management and negotiation skills.
- Excellent communication and problem‑solving abilities.
- Proficiency in MS Office and facility management tools.
Why join Cushman & Wakefield
- Be part of a growing global company.
- Career development with a promotion‑from‑within culture.
- Commitment to diversity and inclusion.
We’re committed to providing work‑life balance in an inclusive, rewarding environment. We offer a flexible and agile work environment, focusing on technology and autonomy to help our people achieve their career ambitions. We encourage continuous learning and development opportunities and reward with a comprehensive employee benefits program.
INCO: “Cushman & Wakefield”