Admin and Facility Executive

Cushman & Wakefield; Mumbai; On-site; INR 350,000 - 550,000; Full time

Job summary

Cushman & Wakefield is seeking an Admin and Facility Executive in Mumbai, India. The role focuses on managing housekeeping services, coordinating with the facility team, vendors, and engineering to ensure smooth operations, adherence to SLAs/KPIs, and effective space administration.

The candidate should hold a bachelor’s degree in a related field and have 2–5 years of experience in soft services within corporate facilities. Strong communication and MS Office skills are essential for success.

Qualifications

• Bachelor's degree in facilities management or related field.
• 2–5 years of soft services management experience in corporate facilities.
• Strong vendor management and negotiation skills.
• Excellent communication and problem-solving abilities.
• Proficiency in MS Office and facility management tools.

Responsibilities

• Manage housekeeping muster, deployment, and record penalties/comments for improvement.
• Keep housekeeping duty manager updated on VIP visits and TR status.
• Address housekeeping issues with priority, tracking closure actions.
• Conduct facility walkthroughs to assess housekeeping quality in restrooms and common areas.
• Review monthly vendor performance with facility manager.
• Maintain pantry and reprographic equipment; take necessary actions.
• Log communications in Technical/HK team logs for shift handovers.
• Prepare facility tours and list required actions.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room.
• Adhere to policies, processes, procedures, and statutory documents.
• Coordinate with Engineering for issues requiring their support.
• Provide daily oversight of Space Administration Office operations.
• Evaluate space usage and allocations after consultation.

Skills

Vendor management

Communication

MS Office

Facility management tools

Education

Bachelor's degree in Facilities Management, Hospitality, or related field

Tools

Facility management software

Job description

Job Title

Admin and Facility Executive

Job Description Summary

Job Description Summary Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work.

Job Description

About the Role:

• To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
• To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits.
• To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure
• To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
• To discuss and assist facility manager on monthly basis on the vendor performance matrix
• To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions.
• To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person.
• To make facility tour and list out all such actions needed.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
• To adhere to Policies, Processes & procedures and also the statutory documents.
• To adhere to SLA & KPI as agreed.
• To coordinate with Engineering team for any such issues that needs their help.
• Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc
• Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments.
• Creates, coordinates, and facilitates business processes for maintaining accurate space information;

About You:

• Bachelor’s degree in Facilities Management, Hospitality, or related field.
• 2–5 years of experience in managing soft services within corporate or commercial facilities.
• Strong vendor management and negotiation skills.
• Excellent communication and problem-solving abilities.
• Proficiency in MS Office and facility management tools.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

INCO: “Cushman & Wakefield”