Admin and Facility Executive

Cushman & Wakefield; India; On-site; INR 500,000 - 750,000; Full time

Job summary

Cushman & Wakefield in India seeks an Admin and Facility Executive to oversee soft services delivery, coordinate housekeeping, pantry, and front-office activities, and ensure compliance with policies and SLAs.

You will manage rosters, monitor vendor performance, and collaborate with engineering to resolve space and facilities issues while maintaining records and supporting continuous service improvements.

Qualifications

• Bachelor’s degree in Facilities Management, Hospitality, or related field.
• 2–5 years of experience managing soft services in corporate or commercial facilities.
• Strong vendor management and negotiation skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• To ensure Housekeeping muster, deployment and acknowledgment on the register for penalties/comments for housekeeping improvement.
• To ensure that the housekeeping duty manager or in-charge is updated on TR/VIP visits.
• To discuss and address housekeeping issues with the team and track closure actions.
• To conduct a facility walkthrough to check rest rooms, common areas, and spaces for housekeeping quality.
• To assist facility manager on monthly vendor performance matrix.
• To maintain pantry equipment and reprographic equipment and take necessary actions.
• To log communications in the Technical/HK team log book for the next shift.
• To prepare facility tours and list required actions.
• To adhere to policies, processes, procedures and statutory documents.
• To coordinate with Engineering for issues needing their help.
• Oversee Space Administration Office operations, including space allocations and reservations.

Skills

Soft services management

Vendor management

Communication skills

MS Office

Education

Bachelor’s degree in Facilities Management, Hospitality, or related field

Tools

MS Office

Facility management software

Job description

Job Title

Admin and Facility Executive

Job Description Summary

Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work.

About the Role

• To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
• To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits.
• To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure
• To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
• To discuss and assist facility manager on monthly basis on the vendor performance matrix
• To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions.
• To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person.
• To make facility tour and list out all such actions needed.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
• To adhere to Policies, Processes & procedures and also the statutory documents.
• To adhere to SLA & KPI as agreed.
• To coordinate with Engineering team for any such issues that needs their help.
• Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc
• Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments.
• Creates, coordinates, and facilitates business processes for maintaining accurate space information;

About You

• Bachelor’s degree in Facilities Management, Hospitality, or related field.
• 2–5 years of experience in managing soft services within corporate or commercial facilities.
• Strong vendor management and negotiation skills.
• Excellent communication and problem-solving abilities.
• Proficiency in MS Office and facility management tools.

Why join Cushman & Wakefield?

• Being part of a growing global company
• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We’re committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

INCO: “Cushman & Wakefield”

About Cushman & Wakefield

Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services.

To learn more, visit www.careers.cushmanwakefield.com.