Manager - Sales (New Business)

SMS-Magic; Bengaluru; Hybrid; INR 1,600,000 - 2,500,000; Full time

Benefits offered by this job

Competitive compensation

Flexibility in managing territory

Exposure to cutting-edge technology

Job summary

SMS-Magic is seeking a Senior Manager / Manager – Sales (New Business) to drive outbound revenue growth in the US. This role involves acquiring new customers through prospecting and consultative selling.

The ideal candidate should have 8-10 years of SaaS sales experience, strong negotiation skills, and a proven track record in meeting sales quotas. You will work closely with various teams to build a strong pipeline and exceed targets.

Qualifications

• 8 – 10 years of overall experience in sales management.
• Ability to understand complex sales cycles and customer processes.
• Self-starter who thrives in a fast-paced SaaS environment.

Responsibilities

• Drive customer acquisition in the US markets.
• Understand customer engagement processes and market intelligence.
• Collaborate with teams for lead generation and customer onboarding.

Skills

Strong outbound sales experience in SaaS

Proven track record of achieving sales quotas

Experience managing the complete sales cycle

Strong consultative and solution-selling capabilities

Sales skills to US markets

Strong pipeline management skills

Strong negotiation and objection-handling skills

Excellent communication skills

Education

Bachelor's Degree in Business, Marketing, or Engineering

Job description

Senior Manager / Manager – Sales (New Business)

What will you create and do?

We are looking for a highly driven and results-oriented Senior Manager / Manager – Sales (New Business) to drive outbound revenue growth across the US markets for Conversive (SMS Magic). In this role, you will be responsible for identifying, engaging, and acquiring new customers through strategic outbound prospecting and consultative selling. You will work closely with SDRs, Marketing, Customer Success, and Product teams to build a strong pipeline, manage opportunities, and consistently exceed revenue targets. The ideal candidate is a self‑starter who thrives in a fast‑paced SaaS environment, understands complex sales cycles, and has a proven track record of generating new business through outbound sales motions.

Essential

• Strong outbound sales experience in SaaS, CPaaS, CRM, Customer Engagement, or Enterprise Software solutions
• Proven track record of consistently achieving or exceeding sales quotas
• Experience managing the complete sales cycle from prospecting to closure
• Strong consultative and solution‑selling capabilities
• Experience selling to US markets
• Strong pipeline management and forecasting skills
• Ability to understand customer business processes and identify business challenges
• Strong negotiation, presentation, and objection‑handling skills
• Excellent communication and stakeholder management skills
• Strong analytical mindset with the ability to interpret sales and customer data

Desired Skills

• Experience selling Salesforce, CRM, Customer Experience, Messaging, or AI‑powered solutions
• Familiarity with outbound sales tools and modern sales engagement platforms
• Understanding of customer engagement strategies and sales processes
• Experience working with geographically distributed teams
• Strong business acumen and customer‑centric approach
• Self‑motivated with high ownership and accountability

Experience Range

8 – 10 Years Overall Experience

Education Qualification

Bachelor's Degree in Business, Marketing, Engineering, or related field

Key Responsibilities

New Business Acquisition

• Generate new business opportunities through outbound prospecting, networking, referrals, and account‑based selling
• Build and maintain a healthy sales pipeline aligned with assigned revenue targets
• Drive customer acquisition across the US markets
• Identify decision‑makers and engage stakeholders across multiple levels within target accounts

Consultative Selling

• Understand customer sales, marketing, and customer engagement processes
• Position Conversive (SMS Magic) solutions based on customer challenges and business outcomes
• Conduct discovery calls, solution demonstrations, presentations, and proposal discussions
• Manage customer objections and drive opportunities toward closure

Pipeline & Forecast Management

• Maintain accurate pipeline data and opportunity updates within CRM
• Deliver reliable monthly and quarterly sales forecasts
• Ensure disciplined sales execution and opportunity progression
• Track key performance metrics and continuously improve conversion rates

Cross‑Functional Collaboration

• Work closely with SDRs and Marketing teams to maximize lead generation efforts
• Collaborate with Customer Success and Product teams to ensure smooth customer onboarding and long‑term success
• Share customer feedback and market intelligence with internal stakeholders

Market Intelligence & Sales Excellence

• Stay updated on industry trends, competitors, and market opportunities
• Contribute to sales playbooks, messaging, and go‑to‑market initiatives
• Leverage data and customer insights to optimize sales strategies and account penetration

Key Result Areas (Success Metrics)

• New Revenue Generated
• Quota Achievement (%)
• New Customer Acquisition
• Pipeline Coverage and Opportunity Creation
• Forecast Accuracy
• Opportunity‑to‑Close Conversion Rate
• Average Sales Cycle Duration
• Customer Retention and Expansion Opportunities
• Sales Activity and Prospect Engagement Metrics

What Working At Conversive (SMS Magic) Offers

• Freedom and flexibility to manage your territory and sales strategy
• Exposure to a dynamic and growing global SaaS business
• Opportunity to work with cutting‑edge Conversational AI and Messaging technologies
• High‑performance culture focused on growth, learning, and impact
• Competitive compensation and performance‑based rewards
• Opportunity to contribute directly to global business expansion

About Conversive (SMS Magic)

Founded over 17 years ago, Conversive (SMS Magic) has become a trusted messaging leader for businesses around the world. We work with global customers across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid‑size businesses to large global enterprises.

"We will deliver the most advanced, simple‑to‑use messaging platform available, so you can focus on the personal touch that sets you apart from your competition."

Conversive (SMS Magic) is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.