Team Lead – Account Executive

SMS-Magic; Pune District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

SMS-Magic in Pune (Baner) is seeking a driven Team Lead – Account Executive to steer our EMEA sales efforts while actively managing an individual quota. This Player-Coach role blends hands-on selling with team leadership, coaching, and performance management.

The successful candidate will own the full sales cycle from prospecting to closure, mentor Account Executives, and build a strong pipeline across the EMEA region. Prior experience selling into the EMEA market is a strong advantage.

Qualifications

• Proven experience in B2B SaaS sales with a quota
• Experience leading or mentoring a team of Account Executives
• Strong understanding of the complete sales lifecycle from prospecting to close

Responsibilities

• Own and achieve individual revenue, bookings, and quota targets.
• Manage the complete sales cycle from prospecting, discovery, demonstrations, negotiations, and deal closure.
• Identify opportunities and build relationships with decision-makers and enterprise stakeholders.
• Develop account strategies and engage prospects through consultative selling.
• Maintain a strong pipeline and drive deals through each stage of the funnel.
• Lead commercial discussions and close deals in line with pricing and margins.
• Collaborate with Marketing and Pre-Sales to improve lead quality and pipeline.

Skills

B2B sales

SaaS sales

Team leadership

Account Executives

Education

Bachelor's degree in Business/Marketing/Commerce

MBA or postgraduate qualification

Tools

CRM (Salesforce)

MS Excel

Job description

Role: Team Lead

Location: Pune (Baner)

Region: EMEA

Shift: 12:00 PM to 9:00 PM

Role

We are looking for a driven and results-oriented Team Lead – Account Executive to lead our EMEA sales efforts while actively managing an individual sales quota. This is a Player-Coach role, combining hands‑on selling with team leadership, coaching, and performance management.

The ideal candidate will own the complete sales cycle, from prospecting and lead qualification to discovery, solution presentations, negotiations, and deal closure. Alongside achieving individual revenue targets, the candidate will be responsible for guiding the team, improving sales execution, building a strong pipeline, and consistently delivering revenue outcomes across the EMEA region.

Prior experience selling into the EMEA market is a strong advantage.

What will you create and do?

You will drive revenue growth across EMEA by combining individual sales ownership with effective team leadership. You will build a high‑performing sales team, establish a disciplined sales process, and lead by example through customer engagement, strategic deal management, and consistent quota achievement.

You will work closely with Marketing, Sales Development, Pre‑Sales, Customer Success, and Leadership teams to build pipeline, accelerate deal closures, and expand Conversive's presence in the region.

Essential Skills

• Proven experience in B2B sales, preferably in SaaS, enterprise software, CRM, customer engagement, or communication technology.


• Experience managing an individual sales quota while leading or mentoring a team of Account Executives.


• Strong understanding of the complete sales lifecycle, including prospecting, discovery, qualification, product demonstrations, negotiation, and closure.


• Demonstrated ability to build and manage a healthy sales pipeline and consistently achieve revenue targets.


• Experience handling mid‑market and enterprise customers, engaging multiple stakeholders, and managing complex sales cycles.


• Strong skills in consultative selling, objection handling, commercial negotiations, and closing deals.


• Experience using CRM platforms to manage opportunities, forecasts, sales activities, and pipeline reviews.


• Excellent communication, presentation, coaching, and stakeholder management skills.

Desired Skills

• Prior experience selling into the EMEA region, with an understanding of regional customer expectations and sales practices.


• Experience selling SaaS, CRM, omnichannel customer engagement, messaging, conversational AI, or related technology solutions.


• Experience managing geographically distributed teams or working with international customers across different time zones.


• Familiarity with outbound sales, account‑based selling, channel partnerships, and enterprise account development.


• Experience establishing sales playbooks, improving conversion rates, and implementing structured sales processes.

Experience Range

• 5–8 years of overall B2B sales experience.


• At least 1–3 years of experience in team leadership, mentoring, or managing Account Executives.


• Demonstrated success in achieving individual sales quotas and contributing to team revenue targets.


• Experience in EMEA sales is preferred.

Education Qualification

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related discipline.


• An MBA or relevant postgraduate qualification is an added advantage.

Key Responsibilities

• Individual Sales Ownership


• Own and achieve individual revenue, bookings, and sales quota targets.


• Manage the complete sales cycle, from prospecting and lead generation to qualification, discovery, demonstrations, negotiations, and deal closure.


• Identify new business opportunities and build relationships with decision‑makers, business leaders, and enterprise stakeholders.


• Develop account strategies and engage prospects through consultative selling.


• Maintain a strong pipeline of qualified opportunities and drive deals through each stage of the sales funnel.


• Lead commercial discussions, negotiate contracts, and close deals in line with company pricing and margin expectations.


• Team Leadership and Coaching


• Lead, mentor, and coach a team of Account Executives to achieve individual and collective sales targets.


• Balance personal selling responsibilities with team management and performance delivery.


• Conduct regular pipeline reviews, deal reviews, forecast discussions, and one‑on‑one coaching sessions.


• Help team members improve prospecting, discovery, objection handling, negotiation, and closing skills.


• Monitor individual performance, identify capability gaps, and implement focused improvement plans.


• Foster a culture of accountability, ownership, collaboration, and consistent execution.


• EMEA Market Development


• Drive new business acquisition and revenue growth across the EMEA region.


• Develop an understanding of regional market dynamics, customer needs, competitive positioning, and industry opportunities.


• Build relationships with key decision‑makers and develop strategic accounts within the assigned territory.


• Identify opportunities for market expansion through direct sales, strategic accounts, and relevant partnerships.


• Adapt sales strategies to regional buying patterns, customer requirements, and commercial considerations.


• Pipeline and Revenue Management


• Maintain accurate pipeline data, opportunity stages, and sales forecasts in the CRM.


• Track team performance against quota, pipeline coverage, conversion rates, and deal velocity.


• Identify risks to revenue targets and take timely corrective action.


• Establish a disciplined sales cadence with regular pipeline reviews and clear next steps for every active opportunity.


• Collaborate with Marketing and Sales Development teams to improve lead quality, pipeline generation, and conversion.


• Cross‑Functional Collaboration


• Work closely with Pre‑Sales and Solution Consulting teams to deliver relevant product demonstrations and solution discussions.


• Partner with Marketing and Sales Development teams to improve prospect engagement and opportunity generation.


• Coordinate with Customer Success and other internal teams to support smooth customer transitions after deal closure.


• Share customer feedback, competitive intelligence, and market insights with relevant stakeholders.


• Provide regular updates to sales leadership on revenue performance, forecasts, challenges, and growth opportunities.

Key Performance Indicators (KPIs)

• Achievement of individual sales quota and revenue targets.


• Team quota attainment and overall revenue contribution.


• Qualified pipeline generation and pipeline coverage.


• Opportunity‑to‑win conversion rate.


• Number and value of new business deals closed.


• Sales cycle duration and deal velocity.


• Forecast accuracy and CRM hygiene.


• Team productivity, coaching effectiveness, and improvement in individual performance.


• Growth in the EMEA customer base and strategic account penetration.

About Conversive (SMS Magic)

Conversive (SMS Magic) is a customer engagement technology company helping businesses communicate with their customers through channels such as SMS, WhatsApp, RCS, email, and voice. Our solutions enable businesses to deliver meaningful, timely, and personalized customer experiences while improving engagement and business outcomes.

With a strong focus on innovation, customer success, and responsible technology, we help organizations transform customer communications through integrated engagement solutions.

Join us to build meaningful customer relationships, drive international growth, and lead a sales team that delivers measurable business impact.

We are an ISO 27001:2013 compliant organization and emphasize information security for our clients.