Manager - Sales ,Business Development & Growth

HexaHealth; Gurugram District; On-site; INR 2,400,000 - 4,000,000; Full time

Job summary

HexaHealth is seeking a Manager – Patient Care Specialist to lead the direct-to-consumer sales engine in Gurugram, driving revenue growth across inbound and outbound channels. You will build and scale the inside sales team, set KPI-driven targets, and optimize processes for higher conversion.

Ideal candidates have 6–10 years in B2C sales, with a proven track record of owning revenue and scaling teams. Strong coaching, communication, and stakeholder management are essential for success in this

Qualifications

• 4-7+ years of experience in B2C sales, inside sales, or consumer-focused businesses (healthcare/healthtech preferred).
• Proven experience in building and managing large sales teams.
• Strong track record of owning revenue numbers and scaling targets.
• Hands-on leader with strong coaching and execution capabilities.
• Excellent stakeholder management and communication skills.

Responsibilities

• Own B2C revenue targets and drive consistent month-on-month growth.
• Build, hire, train, and scale inside sales team.
• Set clear KPIs, targets, and performance management frameworks for teams.
• Drive lead-to-conversion excellence across inbound, outbound, and partner-generated leads.
• Design and optimize sales processes, scripts, and SOPs to improve conversion and TAT.
• Coach managers and frontline sales reps on consultative selling and objection handling.
• Collaborate with marketing, product, and operations teams to improve lead quality and customer experience.
• Track and analyze sales funnel metrics: lead-to-connect %, conversion %, ticket size, revenue, and productivity.
• Build forecasting models and present weekly/monthly performance reviews.
• Identify new growth levers, channels, and monetization opportunities.

Skills

B2C sales

Inside sales

Team leadership

Revenue ownership

Coaching

Stakeholder communication

Job description

Job Title:- Manager - Patient Care Specialist

Location:- Gurugram Sector 14

Working Days:- 6

Experience Required:- 6 - 10 Years

What we are looking for:

The Assistant Manager/Manager – B2C Core Sales will lead HexaHealth’s direct-to-consumer sales engine, owning revenue growth, building and scaling high-performing sales teams, and driving conversion excellence across inbound and outbound channels.

• 4-7+ years of experience in B2C sales, inside sales, or consumer-focused businesses (healthcare/healthtech preferred).
• Proven experience in building and managing large sales teams.
• Strong track record of owning revenue numbers and scaling targets.
• Hands-on leader with strong coaching and execution capabilities.
• Excellent stakeholder management and communication skills.

Job Responsibilities:

• Own B2C revenue targets and drive consistent month-on-month growth.
• Build, hire, train, and scale inside sales team.
• Set clear KPIs, targets, and performance management frameworks for teams.
• Drive lead-to-conversion excellence across inbound, outbound, and partner-generated leads.
• Design and optimize sales processes, scripts, and SOPs to improve conversion and TAT.
• Coach managers and frontline sales reps on consultative selling and objection handling.
• Collaborate with marketing, product, and operations teams to improve lead quality and customer experience.
• Track and analyze sales funnel metrics: lead-to-connect %, conversion %, ticket size, revenue, and productivity.
• Build forecasting models and present weekly/monthly performance reviews.
• Identify new growth levers, channels, and monetization opportunities.

About HexaHealth:

At HexaHealth, we are building a platform that will help users choose the right hospital/surgeon for their surgical procedure. We would like to be synonymous with surgery information and discovery.