Manager - Sales (Air & Ocean)

Rhenus Logistics; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Rhenus Logistics is seeking a seasoned Sales & Business Development professional to drive revenue across multiple verticals. You will analyze client needs, craft compelling proposals, and maintain deep relationships to grow the portfolio.

This role requires strategic vision and hands-on execution in a dynamic logistics environment. You will collaborate with the Sales Head and cross-functional teams to map potential, develop market strategies, and secure new business while ensuring service

Qualifications

• Minimum 10+ years of experience in sales and customer relationship management.
• Strong ability to analyze customer requirements and propose solutions.
• Proven track record in handling end-to-end sales processes and proposals.

Responsibilities

• Execute sales plan and achieve targets; analyze customer requirements and offer best solutions.
• Submit technically and commercially viable proposals/quotations for inquiries.
• Research client background, turnover, strengths and products through online/offline information.
• Maintain long-term relationships to generate additional revenue.
• Collaborate with Sales Head to drive growth and market expansion.
• Conduct market research to map potential and identify new customers.
• Participate in corporate sales planning and strategies.
• Identify targeted customer base and industries.

Skills

Sales & BD

Customer relations

MIS & Documentation

Job description

Have you worked out the logistics of your career yet? You will at Rhenus!

The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.

Join our team and thrive in a dynamic company culture rooted in the values of Entrepreneurship, where innovative thinking is celebrated, Integrity, where honesty and transparency drive our actions, Empowerment, where each team member is encouraged to take ownership and initiative, and Leadership, where we cultivate a collaborative environment that inspires growth and excellence. At our company, these core values aren't just words on paper - they guide our everyday decisions, foster a supportive community, and drive both individual and collective success.

1. Sales & Business Development:

• Responsible for execution of sales plan and achieve the sales target assigned Analyse and understand customer's requirement and offer them best solutions to meet their requirement
• Responsible for timely submission of technically and commercially viable proposals/quotations for all enquiries received
• Conducting research about the client's background, turnover, strengths, weakness, products through online/offline information
• Maintain long term relationship with old and current customers to generate additional revenue for the organization
• To work closely with the Sales Head to drive the organizations growth, product development and geographical spread
• Conduct basic marketplace intelligence and research to map business potential of existing customers as wells identify new customers
• Participate in identifying corporate sales planning and strategies
• Identify and enlarge Targeted Customer Base and Industry

2. Customer Relations:

• Develop strong customer relationships through regular visits or timely response to their queries.
• Ensure service quality feedback on a monthly basis and implement corrective actions to ensure customer stickiness/ retention.
• Work in coordination with Pricing/ Procurement team to provide best possible quote to customers as well as secure good margin for the company too
• Ensure timely redressal of pre & post sales customer queries, grievances and **escalate** issues whenever required
• Ensure regular visit to all key customer to maintain smooth relationship

3. MIS & Documentation:

• Ensure adherence to SOP's formulated and strive continuously to improve the same
• Ensure timely submission of all required MIS to management Responsible for safeguarding of all documents related customer, orders, specifications, etc
• Ensure separate files for each customer is maintained and any document is easily available at anytime.
• Years of Experience: 10 +
• Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
• Great Team: It's truly the people that make the difference - and with us you'll join the best team around.
• Flat Hierarchies: Get straight through to the decision-makers with our streamlined organizational structure.
• Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
• Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
• Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.