Manager, Relationship Management New

NetVerks Inc.; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Alteryx in Bengaluru is seeking a Manager, Relationship Management to lead a regional RM team focused on renewal, retention, and upsells. You will forecast revenue, guide negotiations, and mentor team members on Alteryx offerings and client-facing skills.

The role emphasizes building a collaborative culture and delivering regular performance updates to sales leadership, with quarterly business reviews to ensure renewal success.

Qualifications

• 3+ years of experience in sales leadership, renewal management or account management.
• 5+ years of full sales cycle management in tech/software.
• Proven track record of success in sales, renewal sales, or customer success or equivalent.
• Demonstrated ability to effectively navigate customer objections and challenges toward a win-win outcome and renewal.
• Demonstrated ability to work under the pressure of a constantly changing and rapidly evolving work environment and industry.
• Experience with forecasting and deal management.
• Experience leading high transaction/volume teams with short sales cycles.

Responsibilities

• Lead, mentor, and develop a regional Relationship Manager (RM) team focused on customer success, retention, and upsells.
• Guide team through renewal opportunities, forecasting, negotiation and close of renewals prior to contract expiration.
• Accurately forecast projected revenue attainment and performance of RM team.
• Mentor team members through observation of their work and develop learning plans to improve their abilities, skills and knowledge of the Alteryx platform, RM strategies, and client facing skills.
• Work with sales leaders to drive sales through optimizing processes, training of team, and development of a culture of collaboration, learning, and success.
• Provide monthly/quarterly updates to sales teams.
• Conduct quarterly business reviews.

Skills

Sales leadership

Renewal management

Account management

Forecasting

Deal management

High-velocity teams

Customer success

Job description

We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.

Meet the Moment with Alteryx
We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.
You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.
If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.
The Manager, Relationship Management will be responsible for providing guidance and leadership to a highly motivated team of RM's that focus on renewing and managing existing named accounts. Strong sales, customer management, commercial and the ability to quickly assess and understand a customer’s needs are essential to success in this role, in addition to inspiring, coaching and guiding the team to success. Your team would work through both proactive and reactive activity for the renewal and retention of customers by carefully managing and monitoring their customer base, outreach, forecasting and implementing the correct renewal strategy.

What you will do:

• Lead, mentor, and develop a regional Relationship Manager (RM) team that is focused on customer success, retention, and upsells
• Guide team through renewal opportunities, forecasting, negotiation and close of renewals prior to contract expiration
• Accurately forecast projected revenue attainment and performance of RM team
• Mentor team members through observation of their work and develop learning plans to improve their abilities, skills and knowledge of the Alteryx platform, RM strategies, and client facing skills.
• Work with sales leaders to drive sales through optimizing processes, training of team, and development of a culture of collaboration, learning, and success.
• Provide monthly/quarterly updates to sales teams
• Conduct quarterly business reviews

Experience and Skills

• 3+ years of experience in sales leadership, renewal management or account management
• 5+ years of full sales cycle management in tech/software
• Proven track record of success in sales, renewal sales, or customer success or equivalent
• Demonstrated ability to effectively navigate customer objections and challenges toward a win-win outcome and renewal
• Demonstrated ability to work under the pressure of a constantly changing and rapidly evolving work environment and industry
• Experience with forecasting and deal management
• Experience leading high transaction/volume teams with short sales cycles.

#LI-SB

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers.

As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.