Customer Success Manager

We Love AI Jobs; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

We Love AI Jobs in Bengaluru is seeking a Customer Success Manager to help Alteryx customers adopt analytics products, achieve account goals, and sustain long-term value.

You will combine relationship management with technical solution sessions and product training, collaborating with Sales to uncover expansion opportunities and drive customer health.

Qualifications

• 2+ years of experience in customer success or a related role.
• Hands-on experience with data analytics and Alteryx or similar platform.
• Strong communication and ability to train users.
• Customer-focused problem solver with analytical mindset.

Responsibilities

• Build relationships and drive adoption, retention, and long-term value.
• Lead technical sessions to architect solutions using Alteryx Designer.
• Develop account success plans and share health insights with Sales.
• Coach users through enablement sessions for Alteryx Designer and Server.
• Identify expansion opportunities and support cross-functional teams.

Skills

Alteryx Designer

Alteryx Server

Data analytics

Account management

Customer success planning

Technical solution design

Product training

Job description

# Customer Success ManagerAlteryxBangalore, IndiaFull-timeUpload your resume once and Scout applies for youApply with ScoutShare this job:LinkedInXSave imageThe Customer Success Manager helps Alteryx customers adopt its analytics products, achieve account goals, and maintain long-term value. The role combines customer relationship management with technical solution sessions, product training, success planning, and coordination with Sales.* Full-time* 2+ years### Skills and expertiseAlteryx DesignerAlteryx ServerData analyticsCustomer success planningTechnical solution designProduct trainingAccount management### Key responsibilities* Build customer relationships and guide adoption, retention, and long-term product value.* Lead technical sessions to architect solutions using Alteryx Designer and train users on Alteryx products.* Develop account success plans and share customer health insights and expansion opportunities with Sales.## How this job comparesCompared with 505 open mid-level customer success jobs on October 10, 2026.Similar open jobs: We Love AI Jobs lists 505 open mid-level customer success jobs at 185 companies.Remote work: This job is on site. 120 of the 505 mid-level customer success jobs (24%) are remote.AI in this role: Low. The company works with AI, but AI is a small part of this role's daily work. The role works with Alteryx analytics products and data, but the posting does not specify daily work with AI models, tools, or products.## Full descriptionMeet the Moment with AlteryxWe're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.Responsibilities:• Building & Fostering Strong Relationships – Be the technical interface between the customer and internal departments by developing deep relationship with customers, sponsors, and key stakeholders by increasing adoption, ensuring retention, and long-term success• Becoming a Strategic Advisor – Establish a trusted advisor relationship with each assigned customer and drive continued value of our products and services• Driving Advocacy - Build deep relationships with key customer stakeholders to inform engagement strategy and create \"Alteryx Advocates”• Architecting Technical Solutions – Conduct technical working sessions to jointly architect solutions leveraging the Alteryx Designer with prospective and existing users within your accounts• Supporting Account Expansion – Partnering with Sales Leaders to provide insights on customer health – focusing on adoption and retention strategies, identifying new business opportunities• Active Account Management – Create success plans for portfolio of accounts and proactively work with customers to establish and achieve critical goals• Enabling and Training Users – Conduct enablement sessions to provide hands on training of the Alteryx Designer and Server products• Demonstrating Alteryx Proficiency – Remain up-to-date and certified on Alteryx solutions and products and maintain familiarity to all company methods and procedures.Qualifications• 2+ years of work experience with data and analytics used specifically for strategic business decisions• Experience in alteryx or similar analytics platform• Proven customer-facing experience. Ability to effectively collaborate with internal teams to advocate for and represent the voice of the customer• Exceptional analytical and problem-solving skills including ability to figure out how things should work. A creative self-starter who will find new and creative ways to bring value to customers• A strong entrepreneurial spirit and a passion for excellence• Attention to detail, strong organizational skills, and a focus on quality of work by executing success goals pertaining to your customers journey• Ability to make data and analytics approachable, engaging, and fun in a virtual environment• A listener who is empathetic, customer-oriented, and attentive to their needs#LI-MP1Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.