Relationship Manager

Alteryx Software India Private Limited; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Alteryx in Bengaluru, India seeks an Account Renewal Manager to own renewal opportunities, forecast, and negotiate contracts with customers. You will identify upsell potential within accounts and partner with the sales team to close renewals on time.

Maintain knowledge of the product, updates, and pricing, while driving renewal health and engagement with stakeholders to achieve revenue targets.

Qualifications

• 2+ years of experience managing a full sales cycle in software.
• Experience in renewals, upsell, and contract negotiations.
• Bachelor's degree or equivalent preferred.

Responsibilities

• Own/drive renewal opportunities, forecasting, negotiation.
• Identify requirements, uncover roadblocks and drive on-time renewal closures.
• Identify upsell opportunities within accounts through consultative discovery and partner with sales to close.
• Gauge health of each account, document renewal health detail and develop resolution strategy for high-risk accounts.
• Act as liaison between customer and internal teams to ensure a smooth renewal process.
• Maintain high-level product knowledge, updates, and pricing awareness.
• Negotiate all issues related to renewals.
• Engage stakeholders in local events, workshops, user groups, or conferences to enable growth.

Skills

Account management

Renewals

Negotiation

Upsell

Forecasting

Sales cycle

Communication

Education

Bachelor's degree or equivalent

Job description

Meet the Moment with Alteryx We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation. You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible. If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.

What you will do:

• Own/drive renewal opportunities, forecasting, negotiation
• Identify requirements, uncover roadblocks and demonstrate account management capabilities to drive renewal to on-time closure
• Identify upsell opportunities within customer accounts through consultative discovery conversations and partner with sales representative to close
• Gauge health of each account, document renewal health detail and develop resolution strategy for any high-risk accounts
• Act as liaison between customer and internal business groups to ensure a smooth transaction for the customer
• Maintain consistent high-level technical knowledge of the product, version updates, and pricing
• Successfully negotiate all issues related to renewals
• Drive stake holders to engage in local events, workshops, user groups, inspire conference, or other enablement resources
• Revenue/Retention: Achieve monthly, quarterly and annual renewal revenue targets
• Achieve and maintain target retention rate for assigned accounts

What we look for:

• 2+ years of experience managing a full sales cycle (inside or field sales) in the software space
• Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
• Experience in transactional sales; high velocity
• Bachelor's Degree or equivalent is preferred
• Action-oriented mentality – loves to get things done!

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply.

As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Who We Are

Alteryx is a leading AI-ready data and analytics company that powers actionable insights to help organizations drive smarter, faster decisions with AI-ready data. More than 8,000 customers around the world rely on Alteryx to automate analytics, improve revenue performance, manage costs, and mitigate risk across their businesses.

Disclaimers

If you require reasonable accommodation as part of the recruiting process, please contact [e-mail].

Alteryx, Inc. is an Equal Employment Opportunity Employer.

Unsolicited third party/agency profiles and resumes will not be considered.