Manager, RCM Coding

ModMed India; Hyderabad; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

ModMed, a leading healthcare IT innovator, is seeking a high-performing RCM Coding Manager to lead, empower, and scale our Center of Excellence (COE) coding operations in Hyderabad. The role shapes coding strategy, drives operational excellence, and ensures compliance across multi-specialty practices.

You will mentor Team Managers and certified coders, bridging US onshore teams and global units. Responsibilities include establishing coding accuracy protocols, reducing denials, and delivering

Qualifications

• Education: Bachelor’s degree in any stream (Life Sciences preferred).
• Certifications: Active AAPC or AHIMA coding certification (CPC, COC, CCS, or CCS-P required).
• Industry Experience: 12+ years of experience as a multi-specialty surgical coder; 5+ years of denial coding experience; multi-specialty expertise including Orthopedics, Podiatry, Ophthalmology, ENT, OB/GYN, Dermatology, and E/M.
• Leadership Experience: 5+ years leading coding teams of 30+ certified coders and/or Team Managers.
• Technical Knowledge: Strong mastery of US healthcare payer guidelines, CARC/RARC, NCCI edits, LCD, and bundling rules.

Responsibilities

• Lead & Empower Teams: Oversee day-to-day operations for Team Managers and Coders.
• Drive Functional Strategy & Optimization: Develop coding accuracy protocols and workflow standardization across specialties.
• Enable Quality & Continuous Learning: Lead quality review programs and training to reduce denials.
• Cross-Functional Collaboration: Partner with onshore US RCM teams and global COE units to resolve denials and implement solutions.
• Scale & Grow Operations: Lead hiring, onboarding, and training aligned with expansion goals.

Skills

Leadership

Cross-functional collaboration

Communication

Excel

PowerPoint

US payer guidelines

Denial coding

Multi-specialty expertise

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Join the Team Modernizing Medicine At

Join the Team Modernizing Medicine At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: this "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence When You Join ModMed, You’re Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Job Description Summary

RCM Coding Manager

Location: Hyderabad

Department: Revenue Cycle Management (RCM) / COE

Reports To: Associate VP, RCM

About ModMed

At ModMed, we are placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and improve patient outcomes. We are a team of bold innovators, problem solvers, and collaborators driven by a shared commitment to transform healthcare IT. If you thrive in an environment where you can think big, have fun, and do good, you’ve found your home.

Our Core Values

• Create customer delight: We deliver exceptional experiences internally and externally.
• Save time: We optimize processes to give healthcare providers time back for patient care.
• Innovate boldly, then make things happen: We embrace big ideas and turn them into impactful realities.
• Align passion with purpose: We are driven by the meaningful work of improving healthcare.
• Think big. Have fun. Do good: We foster an energizing, inclusive environment where great work and positive impact go hand in hand.

Position Overview

We are seeking a high-performing RCM Coding Manager to lead, empower, and scale our Center of Excellence (COE) coding operations. In this role, you will be pivotal in shaping our functional coding strategy, driving operational excellence, and ensuring coding accuracy and compliance across multi-specialty practices. You will manage and mentor Team Managers and certified coders, serving as a key operational leader who bridges teams across geographies, resolves complex coding denial trends, and drives sustainable revenue cycle success.

What You’ll Do (Primary Responsibilities)

• Lead & Empower Teams : Oversee day-to-day operations for Team Managers and Coders. Foster an inclusive, supportive, and employee-focused workplace where team members thrive, achieve high productivity, and meet quality standards.
• Drive Functional Strategy & Optimization : Develop and refine coding accuracy protocols, workflow standardization, and proactive denial-reduction strategies across multiple specialties.
• Enable Quality & Continuous Learning : Lead quality review programs, analyze denial trends, and deliver insights/training to reduce quarterly denials and elevate overall team expertise.
• Cross-Functional Collaboration : Partner closely with onshore US-based RCM teams and global COE units to share insights, resolve systemic claim denials, and implement long-term solutions.
• Scale & Grow Operations : Support the strategic growth of the COE coding team by leading hiring, onboarding, and structured training aligned with our expansion goals.

Basic Qualifications

What You Bring (Qualifications & Experience)

• Education: Bachelor’s degree in any stream (Life Sciences preferred).
• Certifications: Active AAPC or AHIMA coding certification (CPC, COC, CCS, or CCS-P required).
• Industry Experience:
  • 12+ years of experience as a multi-specialty surgical coder.
  • 5+ years of dedicated denial coding experience.
  • Comprehensive multi-specialty expertise (including Orthopedics, Podiatry, Ophthalmology, ENT, OB/GYN, Dermatology, and E/M).
• Leadership Experience: 5+ years of experience leading coding teams of 30+ certified coders and/or Team Managers.
• Technical Knowledge: Strong mastery of US healthcare payer guidelines, CARC/RARC, NCCI edits, LCD, and bundling rules.

Preferred Qualifications & Skills

• Experience working directly with cross-geographic and global coding teams.
• Proven track record of cultivating a positive, supportive work culture aligned with company values.
• Excellent analytical abilities to identify operational trends, perform root-cause analysis, and deliver executive-level presentations (QBRs/weekly reports).
• Exceptional communication, delegation, and escalation-handling skills.
• Advanced proficiency in Microsoft Excel and PowerPoint.

Leading ModMed Competencies for Success

• Accountability: Holds self and others accountable to deliver high-quality outcomes.
• Team Leadership: Builds high-performing teams through empathetic leadership, continuous coaching, and strategic talent development.
• Company Culture: Actively contributes to keeping our culture awesome, leading with a values-first mindset, embracing diversity, and creating belonging.
• Business Savvy & Customer Focus: Understands the healthcare RCM landscape and delivers client-centric solutions that minimize revenue loss.

Why Join ModMed?

At ModMed, we believe that an inclusive environment sparks innovation. We welcome diverse perspectives and encourage candidates of all backgrounds to apply—even if you don't meet every preferred qualification listed. We provide competitive compensation, career progression opportunities, and a collaborative environment where your passion directly contributes to improving healthcare.

ModMed Benefits Highlight

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
• Allowances: Annual wellness allowance to support your well-being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.