Manager of Contract Operations

Delphix; Pune District; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Perforce Software, Inc. in Pune, India, is seeking a Manager of Contract Operations to build and lead the Commercial Transactions team.

The role focuses on drafting, redlining, negotiating complex commercial agreements with customers, partners, and vendors, and managing intake from Sales. You’ll partner with US-based colleagues and cross-functional teams to align negotiation standards, governance, and risk management while developing a high-performing local team in a fast-paced tech environment.

Qualifications

• Licensed legal professional with extensive experience drafting and negotiating technology/software agreements.
• Minimum 3 years of people-management experience leading contracts professionals.
• Experience managing high-volume legal intake and enterprise software negotiations.
• Ability to coordinate with US-based teams and align governance, playbooks, and risk management.

Responsibilities

• Serve as the first Legal Team hire in Pune and build, hire, onboard, train, and lead a local commercial contracts team.
• Manage the legal request queue from Sales through Salesforce, triage workload and prioritize incoming work.
• Draft, review, negotiate, and execute complex commercial agreements (software licenses, SaaS, services, channel agreements).
• Partner with US-based colleagues and cross-functional stakeholders to align standards, processes, and risk-based decisions.

Skills

Contract negotiation

Team leadership

Drafting

Sales process understanding

AI tools familiarity

Education

LL.B. or equivalent

Undergraduate degree

Tools

Salesforce

Contract lifecycle management

AI tools

Job description

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in the middle of a rewarding career at a company headed in one direction: upward.

With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.

About the Role

The Legal Team is seeking a Manager of Contract Operations to lead and build the Commercial Transactions team in Pune, India. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and demonstrates strong leadership, problem-solving, independent decision-making, and the ability to manage multiple priorities and deadlines.

The role involves managing legal request intake and distribution from Sales, balancing contract workloads, handling escalations, and personally drafting, redlining, and negotiating complex commercial agreements with customers, partners, and vendors. The individual will uphold the highest standards of judgment, integrity, and ethical leadership while managing risk, developing a high-performing team, and supporting Perforce’s business objectives.

Working closely with the US-based contracts team and cross-functional stakeholders – including Sales, Sales Operations, Customer Success, Customer Support, Professional Services, Information Security, Finance, and Revenue Operations – the Manager will ensure global contracting alignment, effective contract negotiation, and compliance with contractual obligations. The position reports to the Managing Counsel in the United States.

What You'll Do:

• Serve as the first Legal Team hire in Pune and build, hire, onboard, train, mentor, and lead a local commercial contracts team while driving a collaborative and high-performing team culture.
• Manage the legal request queue from Sales through Salesforce, triage and prioritise incoming work, balance workloads, monitor service levels and turnaround times, and act as the primary escalation point for complex legal, commercial, and negotiation matters.
• Draft, review, negotiate, and execute complex commercial agreements, including on-premise software licences, SaaS agreements, professional services agreements, channel and partner agreements, data processing agreements, and other contracts supporting go-to-market activities.
• Partner closely with US-based legal colleagues and cross-functional stakeholders to align negotiation standards, playbooks, approval processes, contract governance, legal operations, AI-enabled workflow improvements, contract repository management, and risk-based commercial decision-making.

What You'll Bring:

• Undergraduate degree required; law degree (LL.B. or equivalent) preferred, with at least 10 years of hands-on experience drafting and negotiating technology, software licensing, cloud-hosted software, SaaS, and platform-as-a-service agreements.
• At least 3 years of people-management experience, including direct leadership of contracts professionals, with demonstrated success building, scaling, recruiting, hiring, onboarding, and developing high-performing teams.
• Experience managing high-volume legal intake processes within Salesforce, a contract lifecycle management platform, or a similar system, together with strong commercial negotiation skills across enterprise software transactions, revenue models, risk assessment, and global contracting practices.
• Excellent drafting, communication, leadership, project-management, and organisational skills; experience working in-house for a global technology company strongly preferred. Experience with Artificial Intelligence tools is required, legal AI tools are a plus, and willingness to support US collaboration hours during onboarding is essential.

All employees are expected to demonstrate AI fluency appropriate to their role and level, including responsible use of AI tools, sound judgment, and adherence to company AI governance and security policy standards.