Manager - Logistics

ITC; Kolkata District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

ITC in Kolkata is seeking a logistics-focused professional to enhance customer service levels and oversee warehousing and freight operations. You will develop systems to track transit times, create policies, audit inventory, and manage warehouse budgets.

You will coordinate with field teams, optimize routes and frequencies, and continually drive performance improvements across locations under Senior Manager - Supply Chain oversight.

Qualifications

• Team player
• Business focus
• Managing multiplicities
• Data driven decision making

Responsibilities

• Create systems to ensure desired customer service levels by reviewing and improving Same Day Execution.
• Develop and implement systems to track transit in time to customers per requirements.
• Create policies related to Logistics Operations and align Field Teams on them.
• Analyze Operational Performance locations and identify Weak Performing Locations.
• Draw action plans with locations and review to improve performance.
• Drive continuous improvements in warehouses.
• Manage warehouse cost while delivering required service levels.
• Ensure Inventory Record Accuracy daily and resolve critical issues with locations.
• Address repacking issues with businesses and resolve them.
• Select warehouses and negotiate rates.
• Procure assets like Material Handling equipment and pallets.
• Create systems for independent audit of Warehouse Hygiene and Inventory at locations.
• Manage Warehousing Budget including Rental and Handling expenses.
• Continuously update vendor base and explore National Vendors.
• Analyze freight performance branch-wise and provide benchmarks to district for improvements.
• Provide tools and expertise to field teams on transportation optimization through route/frequency optimization.

Skills

Team player

Business focus

Managing multiplicities

Data driven decision making

Job description

purpose of the job:

Principal accountabilities:

Customer Service & Logistics Operations:

• Creating systems to ensure the desired customer service levels by reviewing and improving "Same Day Execution".
• To develop and implement systems to track the transit in time to the customers and ensure the same is as per the customer requirements.
• Create the policies related to Logistics Operations and align the Field Teams on the same.
• Analyze the Operational Performance locations and identify the Weak Performing Locations.
• Draw out action plans along with locations and review the same to ensure that the performance is improved.

Warehousing:

• Drive continuous improvements in warehouses.
• Managing warehouse cost while delivering required service levels.
• Responsible for ensuring Inventory Record Accuracy on a daily basis and identify the critical issues and locations and work with locations to resolve the issue within the timelines.
• Addressing the issues in repacking with the respective businesses and resolve the issues.
• Selection of warehouses and rates negotiation.
• Responsible for facilitating the procurement of assets like Material Handling equipment, Pallets etc.
• To create systems for Independent Audit of the Warehouse Hygiene and Inventory at the locations.
• Responsible for creating and managing the complete Warehousing Budget which includes Rental and Handling expenses.

Freight Optimization and Vendor Development:

• Continuously update the vendor base and explore the National Vendors.
• Analyze freight performance branch wise and provide benchmarks to the district for improvements.
• Provide tools and expertise to the field teams on transportation optimization through route/frequency optimization.

Knowledge, Skills and Competencies:

• Team player.
• Business focus.
• Managing multiplicities.
• Data driven decision making.

Reporting Relationship

- Upwards - Senior Manager - Supply Chain