Manager, IT Infrastructure

Medpace, Inc.; Navi Mumbai; On-site; INR 3,500,000 - 5,500,000; Full time

Benefits offered by this job

Health & retirement benefits

On-site culture with occasional WFH

PTO & paid time off

Company-sponsored social events

Job summary

Medpace, Inc. in Navi Mumbai seeks an IT Infrastructure Manager to lead our APAC and Navi Mumbai teams as we expand our IT footprint globally.

You will oversee global infrastructure, datacenters, backups, and collaborate with software development and system owners to align IT services with business goals. The role requires 15+ years in IT infrastructure, hands-on with Microsoft and Cisco hardware, strong project management, and proven leadership of IT staff.

Qualifications

• Bachelor’s degree in Information Systems or related field.
• 15+ years of experience in IT Infrastructure.
• Hands-on experience with Microsoft and CISCO equipment and products.
• Hands on project management experience in IT Infrastructure.
• Demonstrated competency in managing IT staff both within supervision as well as dotted line staff.
• Excellent analytical, written and oral communication skills in English.
• Knowledge of Azure technologies preferred.
• Experience in a clinical (or regulated) environment is a plus!

Responsibilities

• Manage global IT infrastructure including routers, firewalls, switches, servers, virtual hosts, storage systems, phone switches, and other equipment.
• Manage the physical aspect of the global infrastructure, including datacenters, physical plant cabling, and network closets.
• Oversee the backup, restore, and archive processes for Medpace servers, ensuring successful daily completion.
• Serve as the liaison to Software Development, System Owners, and others when IT Infrastructure is involved.
• Research, propose, and implement enhancements to Medpace IT infrastructure and procedures to meet company objectives.
• Supervise, train and develop Systems and/or Network Engineers.
• Identify, research, and resolve technical problems of Medpace IT infrastructure.
• Perform other tasks related to IT infrastructure

Skills

Project management

IT staff management

English communication

Microsoft equipment

Cisco equipment

Education

Bachelor's degree in Information Systems

Tools

Microsoft hardware

Cisco hardware

Job description

Job Summary

Our corporate activities are growing rapidly, and we are currently seeking an IT Infrastructure Manager to join and lead our Navi Mumbai and APAC team. To meet our global and innovation demands, Medpace is growing our IT footprint beyond the US and EU. To support our growth, we are expanding our existing office in Mumbai to include Software Development, System Validation, Infrastructure, and IT Support teams. This is an incredible opportunity to join, contribute, and shape a new team, while also being a part of a large, fast-growing organization. Our custom software and strong infrastructure are key components to our success. You will be joining an organization where your contribution makes a significant impact in positively impacting people's lives, as new treatments and therapeutics are developed.

Responsibilities

• Manage global IT infrastructure including routers, firewalls, switches, servers, virtual hosts, storage systems, phone switches, and other equipment. The software and firmware running on this equipment are considered integral parts of Medpace IT infrastructure;
• Manage the physical aspect of the global infrastructure, including datacenters, physical plant cabling, and network closets; ensuring their compliance to technology standards and Medpace procedures;
• Oversee the backup, restore, and archive processes for Medpace servers, ensuring successful daily completion and escalating issues to Sr. IT Management, as necessary;
• Serve as the liaison to Software Development, System Owners, and others when IT Infrastructure is involved;
• Research, propose, and implement enhancements to Medpace IT infrastructure and procedures to meet company objectives;
• Supervise, train and develop Systems and/or Network Engineers;
• Identify, research, and resolve technical problems of Medpace IT infrastructure; and
• Perform other tasks related to IT infrastructure

Qualifications

• Bachelor’s degree in Information Systems or a related field;
• 15+ years of experience in IT Infrastructure;
• Hands‑on experience with Microsoft and CISCO equipment and products
• Hands on project management experience in IT Infrastructure; and
• Demonstrated competency in managing IT staff both within supervision as well as dotted line staff.
• Excellent analytical, written and oral communication skills in English;
• Knowledge of Azure technologies preferred; and
• Experience in a clinical (or regulated) environment is a plus!

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti‑viral and anti‑infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.

Why Medpace?

When you join Medpace, you become part of an innovative team that brings cutting‑edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross‑functional collaboration.

Purpose-Driven Work

• Work alongside physicians, scientists, and industry‑leading experts committed to advancing the global development of medical therapeutics through clinical research excellence

Collaborative Culture

• Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
• Leadership throughout Medpace is both accessible and approachable

Continuous Growth & Development

• Office based environment with on‑site mentors
• Defined career paths with clear advancement opportunities
• Industry renowned onboarding and training programs designed to accelerate professional development
• Ongoing training and continuous learning opportunities throughout your career
• An environment that encourages employees to influence change, contribute ideas, and grow quickly

Other Employee Benefits

• Competitive compensation programs that recognize and reward performance
• Comprehensive health, wellness, retirement, and PTO benefits
• Office based culture with occasional WFH that provides flexibility for eligible positions after training
• Company‑sponsored social events

Please note benefits may vary based on country.

What to Expect Next

A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.