Manager, IT Infrastructure

Medpace; Navi Mumbai; On-site; INR 2,500,000 - 3,500,000; Full time

Benefits offered by this job

Flexible work environment

Competitive compensation and benefits package

Competitive PTO packages

Structured career paths with opportunities for professional growth

Company-sponsored employee appreciation events

Employee health and wellness initiatives

Job summary

A leading clinical contract research organization is seeking an IT Infrastructure Manager to lead their Navi Mumbai team. This role involves managing global IT infrastructure, overseeing systems and network engineers, and implementing enhancements to meet company goals. Candidates should have over 15 years of IT infrastructure experience, strong project management skills, and excellent communication abilities. The organization offers competitive compensation, benefits, and a flexible work environment.

Qualifications

• 15+ years of experience in IT Infrastructure.
• Hands-on experience managing IT staff.
• Excellent analytical, written and oral communication skills in English.

Responsibilities

• Manage global IT infrastructure including various equipment.
• Supervise and develop Systems and/or Network Engineers.
• Implement enhancements to IT infrastructure to meet company objectives.

Skills

Microsoft equipment

CISCO products

Project management

Analytical skills

Communication skills

Azure technologies

Education

Bachelor’s degree in Information Systems or related field

Tools

Microsoft products

CISCO equipment

Job description

Our corporate activities are growing rapidly, and we are currently seeking an IT Infrastructure Manager to join and lead our Navi Mumbai and APAC team. To meet our global and innovation demands, Medpace is growing our IT footprint beyond the US and EU. To support our growth, we are expanding our existing office in Mumbai to include Software Development, System Validation, Infrastructure, and IT Support teams. This is an incredible opportunity to join, contribute, and shape a new team, while also being a part of a large, fast‑growing organization. Our custom software and strong infrastructure are key components to our success. You will be joining an organization where your contribution makes a significant impact in positively impacting people's lives, as new treatments and therapeutics are developed.

Responsibilities

• Manage global IT infrastructure including routers, firewalls, switches, servers, virtual hosts, storage systems, phone switches, and other equipment. The software and firmware running on this equipment are considered integral parts of Medpace IT infrastructure.
• Manage the physical aspect of the global infrastructure, including datacenters, physical plant cabling, and network closets; ensuring their compliance to technology standards and Medpace procedures.
• Oversee the backup, restore, and archive processes for Medpace servers, ensuring successful daily completion and escalating issues to Sr. IT Management, as necessary.
• Serve as the liaison to Software Development, System Owners, and others when IT Infrastructure is involved.
• Research, propose, and implement enhancements to Medpace IT infrastructure and procedures to meet company objectives.
• Supervise, train and develop Systems and/or Network Engineers.
• Identify, research, and resolve technical problems of Medpace IT infrastructure.
• Perform other tasks related to IT infrastructure.

Qualifications

• Bachelor’s degree in Information Systems or a related field.
• 15+ years of experience in IT Infrastructure.
• Hands‑on experience with Microsoft and CISCO equipment and products.
• Hands‑on project management experience in IT Infrastructure.
• Demonstrated competency in managing IT staff both within supervision as well as dotted line staff.
• Excellent analytical, written and oral communication skills in English.
• Knowledge of Azure technologies preferred.
• Experience in a clinical (or regulated) environment is a plus.

Medpace Overview

Medpace is a full‑service clinical contract research organization (CRO). We provide Phase I‑IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti‑viral and anti‑infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across almost 40 countries.

Why Medpace?

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Medpace Perks

• Flexible work environment
• Competitive compensation and benefits package
• Competitive PTO packages
• Structured career paths with opportunities for professional growth
• Company-sponsored employee appreciation events
• Employee health and wellness initiatives

Awards

• Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
• Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.