Manager-II - Partnership Distribution SC

ICICI Prudential Life Insurance; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ICICI Prudential Life Insurance seeks a Manager-II for Partnership Distribution in Mumbai. The role focuses on building and managing partner relationships to maximize business opportunities and drive sales performance.

You will liaise with partner staff, conduct training on products and processes, and coordinate with cross-functional teams to ensure superior customer service. Key responsibilities include training, performance tracking through MIS, handling partner and customer inquiries, and

Responsibilities

• Build and manage relationshipswith partners to maximize business opportunity
• Drive business by liaising withpartner staff and ensure target achievement
• Assist and train partner staffon products and process through periodical training interventions and/orjoint field calls
• Timely track sales performancethrough various organizational metrics / MIS to ensure business efficiencyand adherence to quality and compliance
• Handle escalations by resolvingqueries raised by partners and customers by ensuring a prompt response
• Engage and coordinate withvarious cross functional teams for seamless service delivery and provide asuperior customer experience

Job description

Manager-II - Partnership Distribution SC

• Build and manage relationshipswith partners to maximize business opportunity
• Drive business by liaising withpartner staff and ensure target achievement
• Assist and train partner staffon products and process through periodical training interventions and/orjoint field calls
• Timely track sales performancethrough various organizational metrics / MIS to ensure business efficiencyand adherence to quality and compliance
• Handle escalations by resolvingqueries raised by partners and customers by ensuring a prompt response
• Engage and coordinate withvarious cross functional teams for seamless service delivery and provide asuperior customer experience