Manager – Hospital Field Sales

h3 Technologies, LLC; Kolkata District; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

EPF and other facilities

Job summary

h3 Technologies, LLC in Kolkata is seeking a driven Manager - Hospital Field Sales to lead on-ground sales at partner hospitals. The role focuses on converting walk-ins, OPD visitors, and staff referrals into health policyholders while building strong hospital relationships.

You will recruit and manage a distributed field team, own targets, ensure compliance, and coordinate with product, marketing, and operations for in-hospital campaigns.

Qualifications

• Graduate with 4-7 years in health insurance, hospital/healthcare sales, or bancassurance/agency role.
• Willing to relocate to Kolkata and travel across hospitals within city and catchment.
• Experience managing a field sales team is preferred.
• Strong knowledge of health insurance products, underwriting basics, and claims/TPA processes is a plus.
• Fluency in local languages (Bengali, Hindi) and English is beneficial.

Responsibilities

• Drive health insurance policy sales through partner hospitals in Kolkata.
• Recruit, train, and manage a field sales team across partner hospitals.
• Build and maintain relationships with hospital administration and staff to ensure lead flow and brand visibility.
• Onboard new hospital partners and support activation of tie-ups.
• Own monthly and quarterly targets for the Kolkata hospital channel and report performance.
• Ensure compliance, KYC, and underwriting norms in sales processes.
• Coordinate with product, marketing, and operations for in-hospital campaigns.
• Monitor competitor activity and share market insights with the manager.
• Handle escalations related to policy issuance, claims guidance, or customer grievances.
• Maintain daily/weekly MIS on leads, conversions, and performance.

Skills

Relationship management

Team management

Interpersonal skills

Communication skills

Sales leadership

Negotiation

Client engagement

Market understanding

Education

Graduate in any discipline

MBA/PGDM preferred

Tools

MS Excel

CRM tools

Job description

Experience

4-7 years

Reports To

Regional Manager / Vertical Head - New Business Expansion

Working Hours

10:00 AM - 7:00 PM

Working Days

Monday to Saturday

Interview Rounds

2-3 rounds (Face-to-Face)

About the Role

We are looking for a driven, relationship-oriented Manager - Hospital Field Sales to lead on-ground sales operations across partner hospitals in Kolkata.

The role owns direct-to-customer conversion at the hospital touchpoint - engaging walk-in patients, OPD visitors, and hospital staff referrals - while building and managing hospital administration relationships that keep the channel healthy and growing.

This is a field-intensive, target-driven role suited to someone who has sold in a hospital, healthcare, or insurance environment and is comfortable owning a team, a territory, and a revenue number.

Key Responsibilities

• Drive health insurance policy sales through assigned partner hospitals in Kolkata, converting walk-in patients, OPD footfall, and hospital staff referrals into policyholders.
• Recruit, train, and manage a team of field sales executives/relationship managers stationed across partner hospitals; own their daily productivity, targets, and performance reviews.
• Build and maintain strong working relationships with hospital administration, TPA desks, billing counters, and front-office staff to ensure smooth lead flow and brand visibility within hospital premises.
• Onboard new hospital partners in the Kolkata region in coordination with the provider network/alliances team, and support activation of new tie-ups.
• Own the monthly and quarterly premium/policy count targets for the Kolkata hospital channel; track and report performance against plan.
• Ensure adherence to compliance, KYC, and underwriting norms during the sales process; maintain quality of business (low mis-selling, low early lapse/cancellation).
• Coordinate with product, marketing, and operations teams to run in-hospital promotional activities, camps, and awareness drives.
• Monitor competitor activity and market intelligence within the hospital channel and share inputs with the reporting manager.
• Handle escalations related to policy issuance, claims guidance, or customer grievances arising from the hospital channel, coordinating with internal ops/claims teams as needed.
• Maintain accurate daily/weekly MIS on leads, conversions, team productivity, and hospital-wise performance.

Required Qualifications & Experience

• Graduate in any discipline; MBA/PGDM preferred but not mandatory.
• 4-7 years of total sales experience, with a meaningful portion in health insurance, life insurance, hospital/healthcare sales, or a hospital-based bancassurance/agency channel.
• Prior experience managing a field sales team is preferred.
• Working knowledge of health insurance products, underwriting basics, and claims/TPA processes is a strong plus.
• Must be based in or willing to relocate to Kolkata, with willingness to travel extensively across hospitals within the city and surrounding catchment areas.
• Fluency in Bengali, Hindi, and English preferred, given direct patient/customer interaction.
• Strong interpersonal and relationship-management skills - comfortable engaging hospital administrators, doctors' office staff, and patients/families, often in emotionally sensitive situations.
• Proven track record of achieving sales targets in a field/channel sales environment.
• Team management and coaching ability; experience driving performance through a distributed field team.
• High ownership and resilience - hospital environments demand patience, tact, and consistency.
• Good analytical ability to track channel performance and identify improvement areas.
• Basic proficiency with MS Excel/CRM tools for reporting and pipeline tracking.

Key Performance Indicators (KPIs)

• Monthly/quarterly premium collected and policy count from the Kolkata hospital channel
• Number of active, productive hospital partnerships in the territory
• Team productivity (per-executive conversion rate, activation rate)
• Persistency/retention quality of business sourced
• Turnaround time on escalations and hospital partner satisfaction

Compensation- 10% variable on CTC

EPF and other applicable facilities will be provided.