Manager - Field Force Analytics

Sandoz India; Telangana; Vor Ort; INR 900.000 - 1.500.000; Vollzeit

Zusammenfassung

Sandoz India in Telangana, India seeks an experienced analytics professional to enable field force excellence. You will translate data into actionable insights for sales operations and strategy.

You will collaborate with internal customers, build knowledge repositories, mentor colleagues, and help standardize processes across markets. The role requires 5+ years in analytics within pharma, strong problem solving, and a customer-centric, results-driven mindset.

Qualifikationen

• 5+ years in an analytics-driven organization or pharma sector.
• Strong understanding of pharmaceutical business and regulatory landscape.
• Proven ability to deliver insights for field excellence.
• Experience in international or cross-cultural environments.
• Customer-centric consultative approach.
• Proactive focus on business outcomes and productivity.

Aufgaben

• Manage and deliver customer requirements per SLAs and drive excellent service.
• Field Force Execution KPI design and tracking.
• Develop tech-enabled solutions for field excellence across ETL, automation and analytics.
• Mentor team members in functional, technical, project management and stakeholder engagement.
• Create and maintain SOPs and quality checklists for outputs.
• Build and maintain knowledge repositories tracking field excellence trends.
• Support recruitment and onboarding of new associates.
• Participate in knowledge sharing sessions to improve quality.
• Ensure clear, regular updates to stakeholders on KPIs and achievements.

Kenntnisse

Analytics

Pharmaceutical analytics

Regulatory understanding

Cross-cultural experience

Customer service oriented

Problem solving

Tools

SQL

Alteryx

Databricks

PowerApps

R

Python

PowerBI

Qlik

Jobbeschreibung

• The team provides analytics and insights that drive field excellence Sandoz Field Force worldwide.
• Facilitate insights enabled decision making and execution for Sandoz internal customers by providing techno-functional expertise in short-term and long-term sales operations and strategy.
• Contribute to broader teams by involving in various initiatives like knowledge sharing, on- boarding and training support.
• Enable standardization of processed through building process documentation and timely maintenance of knowledge repositories.

Position Purpose

• The team provides analytics and insights that drive field excellence Sandoz Field Force worldwide.
• Facilitate insights enabled decision making and execution for Sandoz internal customers by providing techno-functional expertise in short-term and long-term sales operations and strategy.
• Contribute to broader teams by involving in various initiatives like knowledge sharing, on- boarding and training support.
• Enable standardization of processed through building process documentation and timely maintenance of knowledge repositories.

Your Key Responsibilities

Your Key responsibilities that limited to:

• Manage and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
  • Field Force Execution KPI design and tracking
  • Field Performance excellence (processing granular performance data to be used in variety of process within SFE and Incentives)
• Designs and/or maintains various technology based solutions that optimizes field excellence activities based on country commercial excellence needs through varied variety of evolving infrastructure landscape including but not limited to
  • Data ETL platforms (SQL, Alteryx, Databricks, etc.)
  • Workflow management and automation tools (viz Sharepoint, MS PowerApps, RPA, etc)
  • Analytical platforms and methods (viz Excel, R, Python, Data Science, Machine learning)
  • AI tools for next gen, complex and automated data processing (Genie, Co-pilot, etc.)
  • Reporting and visualization platforms (viz PowerBI, Qlik, etc.)
• Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
• Oversee and mentor other team members on functional, technical, project management and stakeholder engagement
• Creates and maintains standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Develops and maintains knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc
• Support team leaders in recruitment and on-boarding of new associates within the organization
• Participate and contribute in various knowledge sharing sessions that enables growth and improves quality deliverables across the function
• Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events

Essential Requirements

What you will bring to the role:

• Experience (5+ years) in analytics based organization or pharmaceutical company or Pharma services domain
• Should have an understanding of Pharmaceutical business including its regulatory environment
• Strong analytical thinking with problem solving approach
• Proven track record of delivery analytics and insights for field excellence and/or data enable solutions
• Should have worked in an international company with exposure to working in cross-cultural environment
• Should be customer service oriented and consultative solution delivery
• Strong and proactive business results-focus, and proven ability to provide insights that increase productivity