Senior Analyst - Field Force Analytics

IN04 (FCRS = IN004) Sandoz Private Limited; Telangana; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Sandoz Private Limited is seeking an analytics-focused professional to enable field force excellence across global markets. The role involves delivering insights, building data-driven solutions, and supporting diverse teams with strong collaboration and knowledge sharing.

You will work with tools like SQL, Alteryx, and Databricks to ETL data, design KPIs, and contribute to standard operating procedures and documentation. A pharma background and customer-oriented mindset are valued.

Qualifications

• 3-5 years of experience in analytics in pharma or pharma services
• Strong analytical thinking and problem-solving abilities
• Experience in delivering analytics and insights for field excellence or data-enabled solutions

Responsibilities

• Create and deliver customer requirements as per SLAs focusing on timeliness, accuracy and quality
• Design and track Field Force Execution KPI
• Process and prepare granular performance data for use in Field Force and Incentives
• Develop and maintain tech-enabled solutions to support field excellence across platforms (e.g., Salesforce)
• Work with ETL and analytics tools (SQL, Alteryx, Databricks) to manage data pipelines
• Maintain SOPs and knowledge repositories for field excellence metrics
• Support recruitment and onboarding for analytics team members
• Share knowledge through sessions to improve quality of deliverables

Skills

Analytics

Problem solving

Cross-cultural experience

Customer service

Tools

SQL

Alteryx

Databricks

Salesforce

Job description

Job Description Summary

Responsible for execution, and performance of all initiatives designed to guarantee presence of Sandoz products through various distribution channels.

Job Description Position Purpose:

The team provides analytics and insights that drive field excellence Sandoz Field Force worldwide. Facilitate insights enabled decision making and execution for Sandoz internal customers by providing techno-functional expertise in short-term and long-term sales operations and strategy. Contribute to broader teams by involving in various initiatives like knowledge sharing, on-boarding and training support. Enable standardization of processed through building process documentation and timely maintenance of knowledge repositories.

Your Key Responsibilities:

• Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
• Field Force Execution KPI design and tracking
• Field Performance excellence (processing granular performance data to be used in variety of process within SFE and Incentives)
• Designs and/or maintains various technology based solutions that optimizes field excellence activities based on country commercial excellence needs through varied variety of evolving infrastructure landscape including but not limited to Customer interaction platforms (VEEVA, Salesforce.com, etc)
• Data ETL platforms (SQL, , Alteryx, Databricks, etc.)
• Workflow management and automation tools (viz Sharepoint, MS PowerApps, RPA, etc)
• Analytical platforms and methods (viz Excel, R, Python, Data Science, Machine learning)
• Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
• Creates and maintains standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Develops and maintains knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc
• Support team leaders in recruitment and on-boarding of new associates within the organization
• Participate and contribute in various knowledge sharing sessions that enables growth and improves quality deliverables across the function
• Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events

What you will bring to the role:

Essential Requirements Experience (3-5 years) in analytics based organization or pharmaceutical company or Pharma services domain Should have an understanding of Pharmaceutical business including its regulatory environment

• Strong analytical thinking with problem solving approach
• Proven track record of delivery analytics and insights for field excellence and/or data enable solutions
• Should have worked in an international company with exposure to working in cross-cultural environment
• Should be customer service oriented and consultative solution delivery
• Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

Skills Desired

Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing

Our Purpose here at Sandoz

Our Purpose here at Sandoz is pioneering access for patients. As the global leader in 'off-patent' high quality medicines, we are able to make medicine more affordable and accessible. Our broad global portfolio comprises of approximately 1,300 quality biosimilar and generic medicines, enabling us to provide more than 900 million patient treatments across 100+ countries per year, and while we are proud of this achievement, we have an ambition to do more! Powered by our talented and ambitious colleagues, who, in return for dedication and skills, experience a flexible, collaborative & inclusive culture where diversity of thought is welcomed and where personal growth is nurtured!