Manager - Facility

Cushman & Wakefield; Pune District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Cushman & Wakefield is seeking a Manager - Facility to oversee end-to-end facilities management across technical systems and safety processes at our Pune site. You will drive maintenance strategies, audits, and vendor coordination to ensure optimal uptime and compliance.

The role requires 3–7 years of FM experience, strong leadership, and hands-on knowledge of MEP, BMS, and energy management. You will manage OPEX/CAPEX budgets and collaborate with internal teams and clients to meet service

Qualifications

• Diploma or degree in mechanical, electrical, or civil engineering (mandatory).
• 3–7 years of facilities management or building operations experience.
• Experience with MEP systems, critical utilities, and vendor relationships in corporate, IT/ITES, industrial or commercial settings.

Responsibilities

• Oversee daily operations of all technical systems: HVAC, Electrical, DG Sets, UPS, STP/WTP, Fire Safety Systems, BMS.
• Execute Preventive, Predictive, and Corrective maintenance programs in line with OEM and statutory guidelines.
• Ensure minimal equipment downtime and maximum system uptime.
• Conduct routine inspections to identify and resolve facility-related issues proactively.
• Ensure full compliance with statutory, regulatory, and safety norms (Fire NOC, PCB, Electrical Safety, etc.).
• Implement and monitor PTW (Permit to Work), LOTO (Lockout/Tagout), and other safety protocols.
• Prepare and support internal/external audits: ISO, Energy Audit, Fire Safety Audit, Environmental Audit.
• Conduct regular safety drills, risk assessments, and EHS awareness programs.
• Supervise in-house technicians and third-party manpower for facility operations.
• Manage AMC vendors and service providers: onboarding, performance monitoring, and SLA tracking.
• Verify and approve vendor service reports, checklists, and invoices.
• Conduct regular training, task allocation, and performance evaluation of the technical team.
• Monitor and analyze energy and utility consumption.
• Recommend and implement energy-saving and cost-optimization initiatives.
• Prepare and manage annual facility budgets (OPEX/CAPEX) and control operating costs.
• Coordinate and supervise soft services: housekeeping, pest control, landscaping, sanitation, and waste management.
• Ensure seamless functioning of utilities: water supply, elevators, lighting, HVAC comfort levels, etc.
• Support ergonomic planning, workspace utilization, and asset tracking.
• Maintain updated documentation: equipment history, daily checklists, logbooks, maintenance records, and AMC files.
• Generate and submit daily/weekly/monthly MIS reports and dashboards.
• Prepare incident reports, conduct root cause analysis, and define corrective/preventive actions.
• Act as a single point of contact (SPOC) for all technical issues and escalations.
• Coordinate with internal teams, client representatives, and auditors to resolve concerns.
• Provide regular updates to site leadership and participate in client review meetings.
• Lead or support infrastructure and interior projects (renovations, fit-outs, expansions).
• Work with architects, consultants, and contractors to deliver quality outcomes within timelines.
• Maintain updated floor layouts, as-built drawings, and asset registers.

Skills

Operations Management

Team Leadership

Compliance & Safety

Energy Management

Vendor Management

Education

Diploma or Degree in Mechanical, Electrical, or Civil Engineering

BMS / Fire & Safety / ISO/EHS certifications (desirable)

Tools

CMMS/CAFM

BMS

HVAC Systems

Electrical & Plumbing

Job description

Job Title

Manager - Facility

Job Description Summary

Job Description

Key Responsibilities

• A. Operations & Maintenance
• Oversee daily operations of all technical systems: HVAC, Electrical, DG Sets, UPS, STP/WTP, Fire Safety Systems, BMS.
• Execute Preventive, Predictive, and Corrective maintenance programs in line with OEM and statutory guidelines.
• Ensure minimal equipment downtime and maximum system uptime.
• Conduct routine inspections to identify and resolve facility-related issues proactively.
• B. Compliance & Safety
• Ensure full compliance with statutory, regulatory, and safety norms (Fire NOC, PCB, Electrical Safety, etc.).
• Implement and monitor PTW (Permit to Work), LOTO (Lockout/Tagout), and other safety protocols.
• Prepare and support internal/external audits: ISO, Energy Audit, Fire Safety Audit, Environmental Audit.
• Conduct regular safety drills, risk assessments, and EHS awareness programs.
• C. Vendor & Team Management
• Supervise in-house technicians and third-party manpower for facility operations.
• Manage AMC vendors and service providers: onboarding, performance monitoring, and SLA tracking.
• Verify and approve vendor service reports, checklists, and invoices.
• Conduct regular training, task allocation, and performance evaluation of the technical team.
• D. Energy & Cost Management
• Monitor and analyze energy and utility consumption.
• Recommend and implement energy-saving and cost-optimization initiatives.
• Prepare and manage annual facility budgets (OPEX/CAPEX) and control operating costs.
• E. Facility Services & Infrastructure Management
• Coordinate and supervise soft services: housekeeping, pest control, landscaping, sanitation, and waste management.
• Ensure seamless functioning of utilities: water supply, elevators, lighting, HVAC comfort levels, etc.
• Support ergonomic planning, workspace utilization, and asset tracking.
• F. Technical Documentation & Reporting
• Maintain updated documentation: equipment history, daily checklists, logbooks, maintenance records, and AMC files.
• Generate and submit daily/weekly/monthly MIS reports and dashboards.
• Prepare incident reports, conduct root cause analysis, and define corrective/preventive actions.
• G. Client & Stakeholder Communication
• Act as a single point of contact (SPOC) for all technical issues and escalations.
• Coordinate with internal teams, client representatives, and auditors to resolve concerns.
• Provide regular updates to site leadership and participate in client review meetings.
• H. Project & Space Management
• Lead or support infrastructure and interior projects (renovations, fit-outs, expansions).
• Work with architects, consultants, and contractors to deliver quality outcomes within timelines.
• Maintain updated floor layouts, as-built drawings, and asset registers.

3. Qualifications

• Education
• Diploma or Degree in Mechanical, Electrical, or Civil Engineering (mandatory).
• Additional certifications (BMS, Fire & Safety, Energy Management, ISO/EHS) are desirable.
• Experience
• 3 to 7 years of relevant experience in Facilities Management, Building Operations, or Engineering Services.
• Exposure to managing MEP systems, critical utilities, and vendor relationships in corporate, IT/ITES, industrial, or commercial settings.

4. Technical Skills

• Hands-on knowledge of:
  • MEP Systems (Mechanical, Electrical, Plumbing)
  • HVAC, UPS, DG, STP/WTP, Fire Alarm Systems
  • BMS and building automation platforms
  • CMMS / CAFM tools for maintenance scheduling
• Understanding of:
  • Statutory compliance and licensing norms
  • Energy management techniques and sustainability practices
  • ISO 9001, ISO 14001, ISO 45001 standards

5. Behavioral Competencies

Competency

Description

Communication

Clear verbal and written communication with technical and non-technical stakeholders

Team Leadership

Ability to guide, motivate, and evaluate technical staff

Problem Solving

Quick and analytical thinking to resolve operational issues

Customer Focus

Client-first approach with focus on service excellence

Adaptability

Flexibility to manage dynamic requirements and emergency call-outs

Decision-Making

Timely and effective decisions in high-pressure situations

6. Organizational Core Values

• Driven
• Sets and achieves high standards.
• Takes initiative to resolve challenges and exceed client expectations.

• Resilient
• Adapts quickly to changing circumstances.
• Maintains performance during emergencies or high-stress scenarios.

• Inclusive
• Promotes collaboration and teamwork.
• Values diverse perspectives and constructive feedback.

• Visionary
• Thinks ahead and proposes long-term improvements.
• Embraces innovation and sustainable practices.

• Entrepreneurial
• Takes ownership of tasks and drives continuous improvement.
• Acts with agility, creativity, and responsibility.

7. Key Interfaces

• Internal: Operations Team, EHS, HR, Procurement, Projects Team
• External: Clients, AMC Vendors, Contractors, Statutory Bodies, Utility Providers

8. Performance Indicators (KPIs)

• Equipment uptime and maintenance compliance
• Energy and utility cost reduction
• Audit and statutory compliance scores
• SLA adherence by vendors
• Incident response and resolution time
• Client satisfaction and feedback

INCO: “Cushman & Wakefield”