Manager - Delivery

Omega Healthcare; Bengaluru; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Omega Healthcare in Bengaluru is seeking a qualified professional to manage and oversee healthcare service delivery. The role requires a minimum of 5 years of experience in healthcare management services and strong knowledge of operations, including billing and claims processing.

The ideal candidate will possess excellent communication, leadership, and problem-solving skills. Responsibilities include coordinating with teams, analyzing metrics for improvements, and ensuring compliance with industry standards.

Qualifications

• Minimum 5 years of experience in healthcare management services or a related field.
• Strong knowledge of healthcare operations, including billing and claims processing.
• Excellent communication, leadership, and problem-solving skills.

Responsibilities

• Manage and oversee the delivery of healthcare services to ensure high-quality standards.
• Coordinate with cross-functional teams to meet project goals.
• Analyze data and metrics to identify areas for improvement.

Skills

Healthcare operations knowledge

Communication skills

Leadership skills

Analytical skills

Problem-solving skills

Tools

CRM/IT systems

Job description

Roles and Responsibility

• Manage and oversee the delivery of healthcare services to ensure high-quality standards.
• Coordinate with cross-functional teams to meet project goals and objectives.
• Develop and implement process improvements to increase efficiency and productivity.
• Analyze data and metrics to identify areas for improvement and optimize service delivery.
• Collaborate with stakeholders to resolve issues and improve overall service quality.
• Ensure compliance with regulatory requirements and industry standards.

Job Requirements

• Minimum 5 years of experience in healthcare management services or a related field.
• Strong knowledge of healthcare operations, including billing, claims processing, and patient care coordination.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Strong analytical and decision-making skills with attention to detail.
• Experience with CRM/IT enabled services/BPO is an added advantage.