Manager-Data Core Ops

Vodafoneidea; Kamrup Metropolitan; On-site; INR 600,000 - 900,000; Full time

Job summary

Vodafone Idea in Guwahati is seeking a TM- Packet Core to oversee day-to-day Packet Core operations, including SGSN/MME, GGSN/SPGW, and PCRF/vGW. You will coordinate upgrades with multiple vendors, manage incidents, and ensure effective fault and change management across the network.

You will also handle new node integrations, feature rollouts, and ongoing performance monitoring to ensure service quality and uptime for customers.

Qualifications

• BE/B.Tech in Electronics & Communications.

Responsibilities

• Day - to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw
• Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei)
• Provide support (onsite/offsite) for activities associated with Packet Core
• Incident management & emergency handling
• Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions)
• Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade
• Shift operations as per duty roster
• Change Management: Coordination with SNOC for change management requirements, Raising CR for Change Management, Coordination for additional Configurations, Verification of Inputs for CM/Command files before execution
• Fault Management: Troubleshooting and Resolution of issues related to data services
• Local Hardware Fault Management - Card Changes/R&R/Spare Part management
• Address local connectivity issues
• Infra/power related issues pertaining to PaCo Nodes
• CXX: Address ongoing Customer problems related to Data browsing/VoLTE
• Analysis of Complaints and provide RCA
• Coordinate with Vendor/SNOC CM teams to implement corrections/patches
• New Node integrations: Infra Requirements, Installation/commissioning /integration, Final Go Live – Clearances (RA/LI/SNOC)
• Feature and technology rollouts: Implementation, Technical Testing/ UAT

Skills

Packet Core Operations

Network Monitoring

Incident Management

Change Management

Vendor Coordination

Education

BE / B.Tech (Electronics & Communications)

Job description

Job Description

Name: Packet Core Ops

Location: Guwahati

Designation: TM- Packet Core

Primary Duties and Responsibilities

• General Operations & Maintenance
• Day - to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw
• Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei)
• Provide support (onsite/offsite) for activities associated with Packet Core
• Incident management & emergency handling
• Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions)
• Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade
• Shift operations as per duty roster
• Change Management
  • Coordination with SNOC for change management requirements
  • Raising CR for Change Management
  • Coordination for additional Configurations
  • Verification of Inputs for CM/Command files before execution
• Fault Management
  • Troubleshooting and Resolution of issues related to data services
  • Local Hardware Fault Management - Card Changes/R&R/Spare Part management
  • Address local connectivity issues
  • Infra/power related issues pertaining to PaCo Nodes
• CXX
  • Address ongoing Customer problems related to Data browsing/VoLTE
  • Analysis of Complaints and provide RCA
  • Coordinate with Vendor/SNOC CM teams to implement corrections/patches
• New Node integrations
  • Infra Requirements
  • Installation/commissioning /integration
  • Final Go Live – Clearances (RA/LI/SNOC)
• Feature and technology rollouts
  • Implementation
  • Technical Testing/ UAT

Qualifications and Competencies

BE / B.Tech ( preferably Electronics & Communication )

Minimum 3-5 years of experience in Packet Core operations

Requirements