Performance Management Engineer (Core-Performance)

Indovisionglobal; India; On-site; INR 800,000 - 1,600,000; Full time

Job summary

A leading telecom company in India is seeking a Performance Management Engineer with 4 to 8 years of experience in Telecom, specifically NOC operations. The ideal candidate should have expertise in Core Performance metrics on LTE, IOT, and 5G, as well as skills in KPI report preparation and troubleshooting. This role involves customer interactions, daily performance analysis, and collaboration within teams to manage network events. Candidates must be willing to work in 24x7 shifts and possess a Bachelor’s degree in Electronics and Communication.

Qualifications

• 4 to 8 years of experience in Telecom, with at least 1 year in NOC Operations.
• Candidates should be willing to work in 24x7 shifts.
• 5G Knowledge is an added advantage.
• Bachelor's degree in Electronics & Communications or related field.

Responsibilities

• Preparation of Core KPI reports and analysis of LTE, CIOT.
• Daily Core KPI analysis like ASR/PSR/TAU/HO/PKT DROP/Throughput.
• Pre and Post analysis of Core activities.
• Core System report like Core capacity analysis.
• Customer facing with Jio Performance Team.
• First level analysis and troubleshooting on EPC, vEPC Nodes.
• Follow up of faults with different work groups inside the NOC.
• Monitor and track all events for timely attention.
• Monitor events and ensure timely attention; communicate outages.

Skills

Core Performance experience on LTE, IOT, 5G

Core KPI report preparation

Knowledge of 4G/LTE, 5G Call flow

Experience on vEPC/Cloud/Open stack platform

Wireshark Traces analysis

Knowledge of Unix & Linux

CCNA or CCNP Certified

Education

Bachelor of Engineering Degree in Electronics & Communication / Electronics

Job description

Position Details: Performance Management Engineer (Core-Performance)

Location: RCP, Maharashtra

Openings: 1

Salary Range:

Job Title-Performacne Management Engineer (Core-Performance) (National Network Operations Center)

Educational Qualification

- Bachelor of Engineering Degree in Electronics & Communication / Electronics (B.E./B. Tech)

Experience

4 to 8 Years of Experience in Telecom (at least 1 Year Exp. in NOC Operations of a Large Telecom Operator). Candidates should be willing to work in 24*7 shifts. 5G Knowledge will be added advantage.

Skills

• Experience in Core Performance i.e on LTE, IOT, 5G .
• Experience in Core KPI report preparation.
• Good knowledge on 4G /LTE , 5G Call flow in Packet Core Network like MME/SAEGW.
• Experience on vEPC/Clouds/Open stack platform.
• Experience in Wireshark Traces analysis.
• Knowledge of Unix & Linux
• CCNA or CCNP Certified (Preferred)

Responsibilities

• Preparation of Core KPI reports and analysis of LTE, CIOT.
• Daily Core KPI analysis i.e ASR/PSR/TAU/HO/PKT DROP/Throughput etc.
• Pre and Post analysis of Core activities like Pkg upgrades, daily CM activities of RAN/CORE .
• Core System report like Core capacity analysis, DP / NP Load analysis.
• Customer facing with Jio Performance Team.
• First level analysis and troubleshooting on EPC , vEPC Nodes.
• First level analysis and troubleshooting on cloud /openstack platforms will be added advantage.
• Follow up of fault with different work group inside the NOC & Field till closure of the fault.
• Monitor and track all the events to ensure that they receive proper attention in timely manner.
• Escalation of faults to TAC Core after carrying out the preliminary analysis as per the process.
• Notification of all the Core outages to the Shift Head / FM lead and different work groups as per the pre-defined fault management process.
• Daily health checks of the EPC system and takes corrective actions in case of any issues.
• Notification & Escalation of all the Service affecting faults / has potential to affect service faults as per the defined fault management process within the SLA.
• Doing first level (FM L1) impact analysis of all the Core faults and resolve the same within the SLA.